COMPANY PROFILE Gateway Ticketing Systems Inc
315 East Second Street, Boyertown, PA 19512, USA Tel: +1 610 987 4000 Fax: +1 610-987 4001 Email:
ltarquini@gatewayticketing.com Website:
www.gatewayticketing.com
@GatewayTicket
www.facebook.com/GatewayTicketing www.linkedin.com/company/49224?trk=tyah
Background briefing Established in 1988, Gateway Ticketing Systems has been the world leader in the attractions and amusement industries, pro- viding software tools for managing ticketing, admission control, passes and member- ship, group sales, e-commerce and mobile, and F & B and retail operations for 25 years. It is privately owned and operated.
Main product Gateway Ticketing Systems’ Galaxy Product Suite offers a robust, revenue-generating POS solution spanning across all of your revenue collection points; ticketing, retail and food POS, membership, group sales, admission control, kiosk and integrated on- line products. A highly experienced team of staff complement the software solution to ensure a consultative approach to success.
Additional products Our Galaxy Revenue Generation solu- tion provides the operational cost savings of an integrated solution, while provid- ing revenue-driving functionality, such as Galaxy Loyalty, Packages, Stored Value and Upsell. Collecting spending trend data through one solution allows our custom-
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ers to make educated business decisions, drive revenue and fuel their organisation’s mission. In addition to sales, service and support for its products, Gateway offers consulting services to help venues increase operational efficiency and improve the guest experience.
Unique selling points A product suite that spans all revenue col- lection points within an organisation (from ticketing to retail, food and beverage to membership to group sales and beyond). Gateway’s employees draw from years of industry experience to create the best custom installation for a given venue. Cus- tomers can work with us to develop custom enhancements to the product line to tailor fit our products to their business!
Key customers The Galaxy Product Suite is installed at over 400 amusement and attraction venues including: Empire State Build- ing, Universal Orlando, Madame Tussauds & Legoland worldwide, as well as some of the world’s largest theme parks. We have a large presence in aquariums, zoos and museums.
Michael Andre, CEO
Where in the world? The past 25 years, over 400 companies in more than 40 countries have automated their ticketing operations with Gateway’s Galaxy™ software. Gateway maintains a network of international value-add- ed resellers who offer local support to customers worldwide.
Key personnel Scott Lobaugh and Marcus Lopez.
What the clients say
“We have seen a real return of investment with the eGalaxy Web Store. We’ve been able to reduce staff Mondays to Fridays and need fewer sales windows open be- cause so many of our customers order their tickets online ahead of time.” Janette Centracchio, Block Island Ferry
“With the eGalaxy Reseller Web Store we now save over US$100,000 a year in la- bour costs alone for operating our reseller program – and that doesn’t take into ac- count the savings in reduced ticket stock, printer heads and shipping!" Michael McSparran, Gateway, San Diego Zoo
Attractions Handbook 2013–2014 149
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