School for Bowling Center Management
The curriculum was designed to provide students with the essential skill sets to effectively manage any size bowling center. In turn, we have engaged a faculty that
teachers that bowling has to offer.
The curriculum includes: Marketing Human Resources and People Management Customer Service Food and Beverage Leadership League Development Financial Performance Analysis
For information on upcoming dates and locations, please visit
www.bowlinguniversity.net. Prices vary; contact a Bowling University representative for more information at 1-800-343-1329.
Staff Training Programs
The Online Virtual Training Programs provide BPAA member centers with free staff orientation and training. Through these online presentations, proprietors and managers can e ect ively train entry-level staff in areas including: Customer Service, Cleaning Procedures, Safety, Food Service, The Dynamics of the Bowling Industry and much more. Free online access is available at
www.mybpaa.com or
www.BowlingUniversity.net.
The different training programs available include: Welcome to Bowling
for a new employee is day one of the new job. They come to work
with anxieties, mixed emotions and lots of questions. ItI i is critically important that this employee leaves with answered questions, a new respect for bowling, and an excitement for the job. Welcome to Bowling will accomplish this in four lessons: The Evolution of Bowling, Dynamics of a Bowling Center, Bowling’s Customers and The Bowling Industry.
l i OVT001 FREE on-line, $25 for CD The First 30 Days
BPAA’s online courses to deal exclusively with management issues. This course teaches managers how to create a sense of “ownership” within their employee base. In
skills necessary to create a productive work environment that will foster employee retention. This course focuses on an employee’s first 30 days within a bowling center—a time period that often frames the attitude and commitment from a new employee. The lessons include: Hiring and Ownership, Employee Orientation and Ownership, Training and Ownership, and Management Style.
OVT004 FREE on-line, $25 for CD
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Shipping/handling charges may apply.
EDUCATION
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