EDUCATION
When it comes to investments, we know there are many options. One of the most important investments a bowling center can make is in its people. Even if you can’t invest $5,000 or $10,000 in a big capital improvement, you can still invest $500 or $1,000 in your people. When the decision is made to invest in your people, some of the best options in the industry are with BPAA Education.
The BPAA Education Department has a simple goal: To empower our membership by arming them with knowledge and tools to grow their business. Over the next few pages, you will see the centralization of industry training with the
www.BowlingUniversity.net. The website is a one-stop, user-friendly location for staff training, manager skills development and now industry accreditation with the Online Training and Management Certification program.
A partnership with Anne Arundel Community College, in-depth online training is now available offering bowling centers the ability to train individuals for positions within their business 24-7.
Just one course in customer service or time management can save or grow your customer base equating into the $1,000s to the bottom line.
If in-person training is more to your liking, the BPAA School for Bowling Center Management is still the industry’s benchmark for managers or potential managers.
IN THIS SECTION Bowling University
Bowling University Online Training and Management Certification —
Online Staff Training Courses and Individualized Certification Projects
School for Bowling Center Management
Staff Training Programs — Welcome to Bowling, The First 30 Days, Customer Satisfaction, Food and Beverage Service, Clean It Up!, Human Resource Management, Safety Training
Additional Training & Management Aids — Operations Toolbox, Risk and Legal Management booklet, Managing for Success, Managing a Top-Notch Staff, Managing a Great Bowling Center, Exceptional College Bowling Programs, Bowling Center Job Descriptions, Marketing Bowling Centers in the Real World, Bundle Offer, Videos and Handouts
Revenue Growth Programs —
Coach It Up! Customer Interaction CD-ROM, Coach It Up! Online Course, Coach It Up! Quick Fix CD-ROM
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