knowledge knowledge college
ttglive.com
Training led to dream holiday
WINNER’S STORY:. HILTON FAMILY MALDIVES. RESHMEE REHAL, who works for
Dreamticket.com, decided to take the Hilton Family Maldives online training course with TTG Knowledge College earlier this year.
NEW COURSE AND PRIZE:.INGHAMS. We’ve recently added Inghams, the UK’s largest independent ski and snowboard operator, to Knowledge College. This training course is aimed at agency staff whose knowledge of ski is limited. It has six modules to help explain the termi- nology and jargon associated with skiing. Business development manager Alison Craig said: “Agents often feel their clients know more than they do about this type of holiday so we want them to feel more confident about selling ski holidays.” Inghams is also offering a place on a ski fam trip next spring, with a prize draw taken from training graduates. The five runner-up prizes are one-hour ski lessons for two people at one of the UK’s indoor ski slopes.
And there’s more... When you need ski training, we have it covered. Did you know we also have the Andorra tourist board’s course and training from Pierre & Vacances, a specialist operator for mountain holidays to France? Both of these courses will help you scale new heights with your ski and mountain sales.
Reshmee said that she even managed to impress staff at Hilton Maldives Iru Fushi Resort & Spa with her knowledge
Train for free with TTG. . .For a complete list of Knowledge College courses and the prizes on offer, see
ttglive.com/ttgknowledge. And don’t forget to send your feedback about Knowledge College courses to TTG’s Katherine Lawrey at
klawrey@ttglive.com
34 03.09.2010
This turned out to be a wise move for the 24-year-old reservations consultant, because her name was subsequently selected in a random prize draw to win an all-expenses paid trip to the Maldives. Here’s Reshmee’s story:
“Doing the online training course gave me a great insight into what the Hilton Maldives Iru Fushi Resort & Spa is like. It was then amazing to see it for real! The course was useful and accurate and when I arrived and met the staff, I surprised them with my knowledge.
“My visit coincided with the property’s one-year anniversary party, which was a lot of fun. Temporary bars and food stalls were
set up, offering freshly mixed cocktails, kebabs and home- made chocolate. There was music playing and a birthday cake, which one of the younger guests cut, while we all sang happy birthday. Staff made an effort to mingle with guests and get to know us, which
was a nice personal touch.
“The resort is the most beautiful place I have ever seen. The staff kindly upgraded me to a water villa for my final two nights, which was a great experience. These villas have windows everywhere, even in the bathroom, so you can see the stunning clear blue ocean wherever you are. “Thank you to TTG and Hilton Family Maldives for making my dreams come true. One training course led me to the most amazing holiday of my life!”
■Read Reshmee’s Day in the Life from her Maldives holiday, p60
WIN
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