Giving volunteers a home base can keep everyone in the loop and are an ideal place to off er water, snacks and shade, keep sign-in sheets and relay event changes and messages.
people love swag. Naturally, depending upon the time of year and type of event other options could include sweatshirts, windbreak- ers, waterproof ponchos and baseball caps. This element is impor- tant for all workers, paid and non-paid, for many reasons. Event workers recognizing each other guarantees better communication and attendees and participants should be able to recognize workers for simple reasons like directions to restrooms or more serious situ- ations, such as a safety concerns or medical needs. Giving volunteers a home base can keep everyone in the loop and are an ideal place to offer water, snacks and shade, keep sign- in sheets and relay event changes and messages. Volunteers can even man the booth to keep things running smoothly. Another good idea is to recognize volunteers at the event, such as a thank you during an awards ceremony towards the end of the event.
After the Event Most importantly, thank your volunteers again; a hand-writ-
ten note is always appreciated. Asking for post-event feedback is also a nice way to say, “your input matters” while learning ways to improve the next event. Send an online survey (try
www.sur-
veymonkey.com) to uncover what’s working and what’s not and how volunteers rank the overall success of the event. Since it’s not realistic for event planners to know every little circumstance that occurs during the event, asking volunteers to voice any concerns will help alert event planners of problems or situations that can be avoided in the future. Volunteers are valuable, especially the experienced contribu-
tors, it’s nice to keep them coming back year after year. Remember to ask volunteers to sign up for notifi cation of next year’s events and remind them the event couldn’t go on without them.
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