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We’re proud to offer our customers the best technical support in the industry. R.E. Michel Company branch personnel know about application, installation and service required for the products we sell. Many branches maintain extensive technical libraries to provide contractors easy access to needed information. We can help with application, service or operational questions or problems. And if we don’t have the answer at the branch, our Technical Services Department at the Distribution Center is just a phone call away. This group of our best technical people can apply years of industry experience, a wealth of information resources, and direct factory contacts to the solution of a customer’s problem.
PROFESSIONAL SALES FORCE
A cumulative total of hundreds of years experience in the HVACR industry is represented by the R. E. Michel Company’s dedicated outside sales associates. From no other supplier in the country can a customer expect the broad scope of knowledge and support offered by our professional sales associates. From product application and selection to sales and promotional assistance, your R. E. Michel Company sales associate stands ready to help – it’s like having another support professional on your staff. If you would like one of our professional sales associates to personally assist you with your purchasing decisions please call (410) 553-3708. We will have a member of our sales team contact you.
WEB SERVICES
R.E. Michel Web Services puts a virtual branch location and more right at your fi ngertips. With just a few clicks you have visibility of real-time inventory, accurate pricing based on your specifi c account, and the ability to place orders with a R.E. Michel location of your choosing. Orders can also be assigned to particular vehicles within your business for inventory management and accountability functions. Quickforms are also available for fast and effi cient replenishment of the most frequently used and ordered items.
For offi ce management functions, Web Services also allows you to retrieve invoices and to view monthly statements.
Getting setup with a login to Web Services is quick and easy. Go to www.remichel.com and click on Web Services to get started.