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August 2016


Brent Boatwight, Construction Crew Supervisor


A newsletter for PEC’s electric consumers


You are a member, not a customer M


any businesses use the word “member” to describe their


Above, (l-r) Member Pamela Johnson of Ada is presented a PowerUp prize package from Asst. Vice-President of Member Services Maranda Babb.


PowerUp Winner Announced ė


Members with smartphones or tablet devices can download the SmartHub app from iTunes or the Android Marketplace. (Use search term “NISC SmartHub”.)


customers. Places like Sam’s Club or Costco and even American Express like to refer to their customers as members. You pay a fee to buy their goods and services, but that is really all you get for the “membership.” No right to vote for the Board of Trustees or to participate in any meaningful way in the organization.


In cooperatives like People’s Electric, membership really does mean something more than just the right to buy electricity. Co-ops of all types are founded on seven cooperative principles that give us guidance and strategic direction. Membership also gives you rights as an owner of this co-op.


Department Name Change


ecently, PEC’s Member Account Manager Maranda Babb presented a


PowerUp Disco Bluetooth Speaker with an Econo Mobile Charger, along with a Kindle Fire HD 8” tablet, to member Pamela Johnson of Ada. Ms. Johnson was entered to win June’s PowerUp drawing when she signed up for online access to PEC’s SmartHub portal last April. Our next PowerUp drawing is scheduled for September 1.


Upon PEC’s continuous eff ort to better serve our member-owners, we recently changed the name of our Customer Service department to be our Member Services department. This refl ects the fact that co-ops have members, not customers.


We believe that reidentifying this department helps us align our cooperative philosophy to better meet your needs.


410710509


We work for you--our member-owners--and our goal is to serve you to the best of our abilities. We strive every day to fi nd ways to improve our service to you and ensure you know exactly what being a member means.


741400401


Annual Meeting of the Members (aka: PEC Day) PEC’s 80th


Annual Meeting is all set for Saturday, September 24, 2016, at the Pontotoc


County Agri-Plex in Ada. Commonly referred to as “PEC Day,” it is easily the most important day of the year for the cooperative. This is the day set aside for you to meet with your Board of Trustees and cooperative employees, while enjoying great entertainment, excellent food and beautiful crafts. On PEC Day, members are able to recognize the benefi t of being a member-owner when they receive their capital credit check at registration. Since 1986, over $20 Million has been returned to our members based upon PEC’s strong fi nancial condition as determined annually by our bankers and Board of Trustees.


Above, (l-r) A PEC member receives her capital credit check from Accounting Clerk Cheyenne Counts during 2015’s annual meeting of the members.


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