PRODUCT NEWS
Parts Town
A leading supplier of refrigeration spare parts for the foodservice industry, Parts Town UK, has launched its Next Level Project, the company’s long-term innovation initiative to enhance customer experience across all its digital platforms. The fi rst of the Next
Level services available from 4 November, is a dedicated WhatsApp channel where customers can conveniently chat with the Parts Town UK customer experience team. With this new instant messaging option, customers can expect rapid responses for the most requested services, including: ■Part identifi cation ■Checking an order status ■Requesting a quote ■Technical Refrigeration Support ■Apply for a Trade Account ■General questions – order cut-off times, requesting a manual, etc. Parts Town UK is also launching a new technical refrigeration support service, off ered exclusively to qualifi ed refrigeration technicians and available through WhatsApp. Customers will be able to tap into over fi fty years of experience from the specialist Parts Town UK refrigeration team to aid in fault diagnosis. The Parts Town UK customer service channel, and technical
refrigeration support service, is available on WhatsApp Monday to Friday from 8.30am to 5.30pm.
SMS: +44 7496 716651
www.partstown.co.uk
www.condair.co.uk/cleanroom.
Condair
Condair has released a new 10-point guide to humidity control in cleanrooms. This informative document provided an easy-to-follow overview for managing humidity in closely controlled environments. The guide was produced by experts in the fi eld with experience spanning thousands of cleanroom humidity projects across research, manufacturing and preservation sectors. Using this knowledge, Condair compiled the ten most pertinent topics that need to be considered by cleanroom designers, consultants, production and facility managers when dealing with humidifi cation or dehumidifi cation. Dave Marshall-George, UK & Ireland sales director at Condair, commented: “Presented in an easy-to-understand Q&A format, this guide is a great resource for anyone working in or with a cleanroom facility. It walks the reader through the initial design stages, product selection and sizing, energy considerations and maintenance requirements, across both humidifi ers and dehumidifi ers. Detailed information is given on humidity’s relationship with temperature and electrostatic, as well as how the very specifi c humidity levels cleanrooms so often need can be consistently achieved.”
36 November 2024 •
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