PARTNER FOCUSFANS
installers can assess the performance of the heat pump and ensure it is running optimally without even having to step a foot through the customer’s front door, giving end users a more eff ective service while also gaining time savings.
Ease of use
While a smooth introduction of heat pumps into the home is critical for installers, when considering the customer, it is important that they feel confi dent in their ability to use the heat pump on a daily basis. The Samsung Climate Solutions team can support with training and advice, so users know how to operate it eff ectively. Samsung also provides training to installers, having recently launched its new training centre in Manchester, which complements its existing facility in Chertsey and online academy. Day to day, installers may want to look out for heat pumps that are accompanied by user-friendly digital displays, which make heat pump operation simple. An easy-to-use display can appeal to homeowners, and aid in reassuring them that a heat pump is the correct choice for their home. The EHS ClimateHub comes with AI Home, a 7” detachable control with a touch display7
that makes
monitoring and controlling the heat pump simple via its intuitive layout. Installers may also fi nd that there are less issues for the customer in the long- term as homeowners can competently manage their heat pump via their control.
Connectivity
When it comes to making life simpler for the homeowner, connectivity is the answer. Some heat pump models can be monitored and controlled anywhere, anytime, at the touch of an app on the customer’s phone. Samsung’s SmartThings app8
Samsung Climate Solutions' EHS
ClimateHub and Hydro Unit is a clear example of a compact system ideal for a quick installation, with a slim depth comparable to that of a washing machine (55 cm x 55 cm).
easily adapted to a resident's lifestyle and heat preferences, adjustments can even be made based on outdoor temperature changes. While connectivity provides clear benefi ts for users and even the installer, when it comes to servicing, security is key too. Samsung’s EHS is the fi rst household heating system in the world to be verifi ed Diamond level in the IoT Security Rating by UL Solutions9
use. Additionally, through the app, users can activate the AI Energy Mode11
for the ClimateHub
and Hydro Unit. Taken as a whole, these features empower the user to monitor their energy usage and so take steps to reduce it. Added insulation is another property to look out
for. The EHS ClimateHub has triple insulation and an expanded heat transfer surface which helps to prevent wasted energy. Through embedding a heat transfer surface that is 23% larger12
than the
previous model. This could lead to lower energy consumption compared to the previous model.
Seamlessly fi tting into a home’s design While there are multiple practical elements to
, a global safety science company that
evaluates smart home devices for hacking risks. The ‘Diamond’ level verifi es that the EHS Climate Hub has passed tests evaluating the ability to detect malicious software modulation, prevent illegal access attempts, and anonymise user data. Connectivity means devices constantly transmit data between themselves to communicate with each other, and with this certifi cation, homeowners and installers can have peace of mind that their devices can be used securely.
, for
instance, can control multiple devices connected via Wi-Fi, be that a heat pump, TV, vacuum cleaner, smart light, and various other smart appliances in the home. Through SmartThings, users can turn on and off all devices at once, set them to use less energy, and monitor the devices’ energy use altogether.
These smart features mean that schedules can be
Energy monitoring properties According to the International Energy Agency’s
World Energy Outlook Report 201910 , 69.3% of the
energy used at home is due to heating and hot water usage. Energy-effi cient heat pumps which give users the power to monitor their energy usage can be valuable assets to help reduce this. Through the SmartThings App8
and the AI Home7 ,
users can monitor how much energy is being spent, and even get estimates of the month’s total energy
consider when selecting a heat pump, a consideration that is important to a homeowner is the overall design. The last thing a homeowner wants to purchase is a heat pump that does not blend with their interior. Heat pumps that are slim and modern in colour, like the EHS ClimateHub and Hydro Unit, can easily fi t a variety of spaces within houses and apartments, new-builds and retrofi ts. The tank-integrated model is 600mm deep, while the wall-mounted model is 350mm deep and thus ideal for fi tting in between kitchen wall cabinets. Heat pumps that camoufl age themselves as kitchen cabinets ensure a seamless fi t with a home’s design, and installers can be sure that their customers will be happy with the fi nished look. As well as the aesthetic considerations, opting for models that neatly hide pipes inside the unit are ideal for preventing damage to exposed pipes. Undoubtedly, heat pump installations are only set to rise, and more and more homeowners will be asking after them. So, taking design and technological considerations, such as connectivity, into account when advising customers, will mean both installers and users can see the best out of their heat pump. Find out more about the ClimateHub and Hydro Unit here:
https://samsung-climatesolutions.com/gb// b2c/our-solutions/home/heat-pump-solutions/
Climatehub-hydrounit.html
1 Net Zero Strategy: Build Back Greener -
GOV.UK 2 Depending on the installation, a buff er tank may be required. Requires a ClimateHub or a wall-mounted Hydro Unit with a 3rd party DHW tank. Domestic Hot Water (DHW) must be activated. 3 When the EHS system is connected to the internet, the QR code can be found on the display of the AI Home. 4 Requires a ClimateHub or a wall-mounted Hydro Unit with a 3rd party DHW tank.
5 HASS App available in 2025. App needs to be connected (via USB or wireless) to the appliance to adjust settings. 6 Requires EHS Cloud. The EHS Cloud Service is only available on Samsung products which are compatible with this service and to the extent the end user has agreed to the terms and conditions of
the service and consented to the privacy notice applicable. 7 Wi-Fi connection and Samsung account required. Use a separate laptop/computer to create a Samsung Account. Required a connection between the EHS and PV system and activated using the PV function in AI Home. All the appliances must be connected to the SmartThings App via a Wi-Fi connection using the same Samsung account
8 Wi-Fi connection and Samsung SmartThings application account are required. Wi-Fi Kit to be ordered separately. Requires iOS 10.0 or later & Android 5.0 or later. 9 loT Security Rating Levels Guide | UL Solutions 10 Shares of residential energy consumption by end use in selected IEA countries, 2019 – Charts – Data & Statistics - IEA
11 Wifi connection and SmartThings account required. The SmartThings AI Energy mode, when used by the end-user, can provide users with a possibility to save energy with regard to their domestic hot water usage based on (repeatable) user pattern. The actual energy savings vary and depend on, amongst others, usage and operating conditions. The AI Energy mode may impact the product performance. End-user may deactivate the AI Energy mode at any time. 12 Based on overall heat transfer rate coeffi cient: a conventional ClimateHub tank with PU Foam insulation = 92.3W, a new ClimateHub tank with 3 layered insulation = 42.4W.
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www.acr-news.com • November 2024 11
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