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NEWS ShopTalk S


ainsbury has reported strong grocery sales, with digital sales more than doubling in its Q1


trading performance report. Digital performance has been


particularly strong, with sales more than doubling.


closure of 26 convenience stores in city centre locations, partially offset by very strong sales growth in neighbourhood locations.


Simon Roberts, chief executive Officer, said: “The coming weeks and months will continue to be challenging for our customers and our colleagues and we do not expect the current strong sales growth to continue. A number of the decisions we have made have materially increased costs but meant that we have done the right thing for our customers and set us up well for the future.


From the beginning of the crisis,


the business chose to prioritise elderly, disabled and vulnerable customers for groceries online; sales grew by 87% year-on-year and orders from around 370,000 to over 650,000 per week. Nearly 50% of new groceries


online customers are new Sainsbury’s customers. Grocery sales grew by 10.5%, continuing to outperform the market4 as customers switched to Sainsbury’s. Convenience sales were down 5%, driven by very weak sales in city centre locations where trade is heavily driven by office workers and by t


y y he temporary p y M


orrisons is opening a chain of new supermarket takeaways, with the launch of a new hot


food-to-go service in all 402 of its Cafés nationwide.


As part of the opening, customers can choose from a range of wallet-friendly takeaway meals for the whole family - including breakfast, lunch, afternoon tea or dinner options.


With the launch of the new service it is believed Morrisons will become the nation’s largest fish and chips takeaway selling two million portions-a-year. The fish and chips with bread and butter will be available on promotion at only £10 for two portions.


All items on the menu are prepared by p p y A


hand in Morrisons Cafés and packaged in new cardboard takeaway boxes.


running providing slots to customers as soon as possible, potentially as early as December of this year.


Once established, the centre will create 800 jobs for the local area, and will mean London shoppers will have the potential to choose from four-times as many Waitrose.com delivery slots compared to just the start of this year.


fter laying out plans in May to double the number of Waitrose. com slots in London with the


doub com


d c


opening of a second online fulfilment centre, Waitrose has announced a third such site. The new centre will significantly further increase the


availability of delivery slots for customers in and around the capital.


The centre, in Greenford, West


London, will be opened and operated with logistics company Wincanton plc - Britain’s largest third-party logistics provider. The joint approach builds on a 20 year relationship with Wincanton supplying operations for Waitrose shops - and will help en


elp ensure the site is up and p p


Across the country, Waitrose.com orders are mostly picked and delivered to customers from a network of Waitrose shops, covering nearly 90% of active UK postcodes. To help meet high demand in London, Waitrose already has dedicated online fulfilment centres in Coulsdon and Enfield (the latter opening last month, 7 May), which supplement Waitrose deliveries from selected shops in London. All Waitrose.com deliveries are free, with minimum order value £60 and one-hour slots throughout the day.


Waitrose has been rapidly expanding its online business in preparation for becoming the only place to buy Waitrose food online later this year. These expansion plans helped it respond as best it could to huge demand for online grocery shopping caused by Covid-19. The retailer has more than doubled the weekly slots that customers can book since the start of the year, to now handle more than 150,000 orders each week.


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