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CBI: 50 YEARS OF BUSINESS INNOVATION | THE BIG PICTURE


The sector accounts for 83 per cent of jobs – it was less than 50 per cent in 1960 – and registered a trade surplus of almost £58 billion in 2011. It is plainly the engine of growth in the modern British economy. Because it makes up such a vast share


of the economy, it is impossible to look at the sector as one large, amorphous body. Services vary hugely in terms of the levels of technology and innovation they use and develop, and in the wages they pay. The largest share of the private services sector, which makes up 72 per cent of all services, is drawn from professional, technical and support services, followed by business services and finance. The sector includes highly skilled activities in which the UK has a global lead, such as architecture, advertising, insurance and legal services, to name just four. But the private services sector also includes the vitally important sub-sectors of transport, storage, retail, communications, hotels and restaurants as well as the leisure and culture industries. Britain has realised the future lies in high-


value manufacturing, financial services and value-added businesses such as electronics, ICT and biotechnology. The route to success is by ensuring that organisations in the services sector – both public and private – continue to focus on delivering excellent quality in a way that will both attract overseas buyers and deliver affordable solutions to consumers and other businesses.


FORGOTTEN ARMY The fast-growing businesses of today are in niche areas such as website management, IT design, e-commerce and the creative industries, areas that did not even exist 20, let alone 50, years ago. They are attracting the highly educated, skilled and ambitious candidates who in the


Right and opposite: The FT30 equity index is now dominated by hi-tech, knowledge-based industries


past would have prized a lifetime career at a traditional blue chip company. The CBI’s membership now includes universities, charities, social enterprises and health providers as well as more traditional businesses familiar from 1965. Thanks to a concerted campaign by the CBI,


there is now a real focus on the importance of medium-sized businesses – the British equivalent of the German mittelstand. Incoming director- general John Cridland took a positive decision in 2011 to highlight the importance of this “forgotten army” of medium-sized businesses (MSBs) which represent less than 2 per cent of businesses but generate 23 per cent of economic revenue and 16 per cent of all jobs. The result was a major report, Future


Champions, which showed how harnessing MSB potential would unlock £20–50 billion of economic output, create job opportunities across all regions of the UK and help rebalance the economy and close the gap with our main rivals. It set out a 12-point plan that included recommendations to the government to: • make bond markets more accessible to MSBs • encourage large firms to work with MSBs in their supply chain to share best practice and increase levels of leadership, innovation, exports, recruitment and financing


• recruit more MSBs to the Prime Minister’s Business Advisory Council.


The report and the research behind it have


clearly influenced political thinking amid signs that the government recognises the needs of MSBs. In November 2011, it published its Mid-sized Businesses Growth Review and, the following month, Business Secretary Vince Cable announced a £125 million fund to support UK advanced manufacturing sectors such as aerospace, automotive and chemicals. The 2012 Budget included an allocation of £700 million for the Business Finance Partnership to provide alternative sources of finance to small and medium-sized firms.


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Since the start of this decade the CBI has


been urging politicians to tilt the playing field in industries where the UK has competitive advantage and significant expertise. In its 2012 report, Playing Our Strongest Hand, the CBI suggested that the government should maximise existing strengths in strong sectors such as aerospace, automotive, agri-food, green technology and services, creative industries, chemicals and pharmaceuticals, and knowledge-intensive business services. That message has been heard and the


main political parties have moved towards a new industrial strategy that emphasises linking up policies in areas like skills, infrastructure and regulation that deliver benefits across sectors. Rather than picking winners, the government must ensure that British businesses in any sector compete on a level playing field. The commensurate decline in the number


of people working in factories and the increase in office workers has struck a chord with people concerned about the loss of Britain’s industrial heritage. However, the message of the 50 years since companies such as Leyland Motors and the London Brick Company graced the FT30 index is that the UK has a greater depth and diversity in its business sectors than would have been found in 1965.





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