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WORK AND EMPLOYMENT | IN FOCUS


“ TODAY’S WORKERS INCREASINGLY LOOK TO THEIR EMPLOYERS TO BE FLEXIBLE IN MEETING THEIR PERSONAL NEEDS”


work. There are a lot more people in managerial and professional occupations, and many jobs now require higher levels of skills than they did in the past. Technology has changed the nature of work in many sectors. Mobile phones, websites, emails and online teleconferences have changed the way many workers do their jobs and communicate with their managers. Many employees no longer have to be in a particular physical workspace, and have greater skills than previous generations. Most people joining the workforce now will expect to work for multiple employers, moving from job to job, whereas their 1965 counterparts might have aspired to a job for life. Today’s workers increasingly look to their employers to be flexible in meeting their personal needs. That flexibility is an important source of the UK’s competitive advantage – as was shown during the recent recession. Flexible working in terms of both work times


and location is now a deeply ingrained feature of the modern workplace. Parents in particular are keen to take advantage of “flexi-time” working arrangements that allow them to fit their shifts in with family duties. The right to choose working hours is one reason why businesses and government have defended the individual opt-out from the EU Working Time Directive. Since July


Left: Work flexibility is the key for working parents


2014 every employee has the right to request flexible working after the government extended the right previously reserved for carers and those looking after children. Financial flexibility has become an important


feature of the workplace, not just in terms of pay deals aimed at reflecting the needs of individual workers but also in pensions, which have become an increasingly important element of reward packages. The defined benefit pension that was common in the 1960s and which guaranteed a certain income on retirement has been broadly replaced by defined contribution pension where the final pension depends on the performance of the assets bought along the way. This is an area that has seen much government intervention over the years, most recently with the launch of auto-enrolment and the abolition of the obligation to buy an annuity.


These changes have meant that employers


have had to focus more on training and ensuring that staff have key management skills. Against the backdrop of greater flexibility and individual bargaining in the labour market on both sides, the role of the government is now to foster positive flexible relations based on positive employee engagement. The CBI has worked hard to persuade successive governments that a positive employee relations climate is key to the success of any business and of the wider economy.


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