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RECENT ORDERS


Who’s bought what? WHO? POSTFINANCE WHAT? SPLUNK ENTERPRISE


across its online banking portal and payments processing solutions. The Swiss retail bank has rolled out the platform to help find, analyse and respond to threats found in its data, as well as detect potentially fraudulent debit card transactions. PostFinance also relies on Splunk Enterprise to improve the customer experience through greater visibility across its entire IT infrastructure.


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“Protecting our customers’ debit cards and personal information is critical to the business,” says Patrick Hofmann, Head of IT Operations and IT Infrastructure, PostFinance. “Splunk Enterprise supports the payments experience by providing useful data for the fraud management team to analyse. We have configured a number of automated alerts across a range of potentially


WHO? METRO BANK WHAT? GLORY TECH


will enable it to detect and localise potential faults at an early stage. CashInsight Bridge also provides the capability to distribute new firmware and currency templates remotely without the need for onsite visits by service engineers.


Solutions’ Vertera 6G teller cash recyclers across its new stores opening in 2016-17, as well as replacing older technology in a number of existing locations.


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The UK challenger bank will also utilise CashInsight Bridge, Glory’s remote monitoring and management solution. This


etro Bank is deploying Glory Global


James Shaw, Director of IT, Metro Bank, says: “Our unique stores, open seven days a week, 362 days a year, provide customers with a convenient and straightforward way to bank, backed by unparalleled technology. Cash automation plays a vital role and we’re delighted to be working with Glory in ensuring our customers benefit from the most convenient customer experience.”


Scott Thompson www.ibsintelligence.com © IBS Intelligence 2016 ostFinance is using Splunk Enterprise


fraudulent scenarios, from multiple debit card transactions that come close to a card limit, to significant changes in revenue for a particular merchant. Such automated searches using Splunk Enterprise feed into a dashboard that analyses activity and alerts the team to potential issues, meaning we can better protect our customers.”


Scott Thompson


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