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NHS Foundation Trust


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Imperial College Healthcare NHS Trust


country and its labour ward has two fully equipped operating theatres with adjacent high-dependency care facilities. The hospital is fully equipped for high-risk


cases and, as a result, cares for many women with complicated pregnancies. The hospital also has a midwife-led birth centre for women with uncomplicated pregnancies who would like a natural childbirth experience. Queen Charlotte’s & Chelsea Hospital is also


home to the West London Gynaecological Cancer Centre.


Western Eye Hospital The Western Eye Hospital is a renowned stand-alone ophthalmic hospital, established in 1856. Facilities include outpatients, inpatients, day-case and in- patient surgery, and a 24-hour eye accident and emergency service. The Hospital uses state-of-the-art equipment,


including the latest optical coherence scanner that provides high-quality images of the retina, giving the very best diagnostic options. New patients are seen in rapid access clinics before being referred on to sub-specialist clinics as required. Opthalmic technicians are on hand to give patients all the guidance to manage their condition once diagnosed.


International patients Leaving home comforts and customs to receive medical treatment overseas can be stressful, but at Imperial Private Healthcare cultural distinctions are a natural part of patients’ care plans. “We believe


98 Global Opportunity Healthcare 2015 | Issue 01


that getting adequate rest in familiar surroundings, however far from home you are, is vital to recovery,” says Tracey Howson, Head of Operations. Multi-faith worship rooms are provided on the


three main sites of Hammersmith Hospital, St Mary’s Hospital and Charing Cross Hospitals. Prayer mats and compasses are provided if patients wish to worship in their own rooms. High quality halal meals are provided on-site, and major Arabic TV and radio channels are available in all rooms. Many patients bring family members to the UK


with them and visitor policies allow families to spend as much time together as possible. Hospital staff are on hand to assist families to settle in, and female nurses are provided for patients who feel more comfortable with them. Two Arabic advocates have recently been


recruited to support Arabic patients with translation services and liaising with their embassies. Furthering knowledge of international patients’ needs is central to Imperial Private Healthcare’s patient services. “We are interested in facilitating collaborative


e-learning with overseas health institutions,” says Jonathan Ramsay, Chief of Service for Imperial Private Healthcare. “Our broad expertise allows us to support patients through their entire treatment. This continuity of care, not to mention the reassurance, is vital to recovery.”


Further information www.imperial.nhs.uk


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Imperial College Healthcare NHS Trust


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