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Private Healthcare


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King’s College Hospital Clinic Abu Dhabi


Patient treatment Shining Towers is an impressive structure of two tall silver towers - one commercial and one residential. The King’s College Hospital Clinic covers a space of 2,500 square metres and occupies most of Podium 2. It is a striking clinic: a vast space with various treatment and waiting rooms for both male and female patients, a children’s play area, eight treatment rooms, scanning facilities and a state- of-the-art Pathology service with access to the comprehensive test repertoire of King’s Health Partners. “The clinic is modelled on the values, policies and procedures of Kings’ College London. There is no difference at all between how we treat the patients here to how they would be treated in the UK,” says Eileen. This consistency is maintained by the 14 doctors and 13 nurses at the site, all from England and recruited specifically for the task by King’s College Hospital consultants. Adapting to cultural differences may have caused other issues in the creation of the site, but in fact Eileen explains that this was not as much a concern as originally perceived. “I was quite surprised at how forward thinking it is here. Working in London prepares you for ethnic diversity so coming to Abu Dhabi was not a culture shock. Of course there are differences, but in some respects it is ahead of the UK. For example particularly on the banking side, as every time you use your credit card you get a text immediately to say it has been used. Everything is done by email or telephone as well, so all your bills are dealt with by text message.”


Reducing travel The UAE was chosen specifically because King’s has had a long association with the region dating back to when the then President of the UAE, Sheikh Zayed, donated money to set up King’s College Hospital’s first liver unit back in 1979. Indeed about 60 percent of King’s private sector patients come from this part of the world, and the clinic will allow patients to undergo pre-operation and follow up treatments within their own country to reduce the


82 Global Opportunity Healthcare 2015 | Issue 01


‘The local patients might not have any understanding of the setup of the NHS, but they know the healthcare in England is high quality, cutting edge and can be trusted.’


need for travel. It also provides a seamless pathway to King’s College Hospital in London should the need arise. “One of the local Emirati doctors here did some


training at Birmingham Children’s Hospital and has always had an association with the UK. At one of the international conferences he made contact with the King’s College Hospital paediatric gastroenterologist and came up with the idea of having a King’s College Hospital out here in Abu Dhabi,” explains Eileen. While it is still early days, the clinic has been an


initial success and the numbers of patients continue to grow. In the Middle East word of mouth is often the most effective marketing tool, which means a new venture such as this may take time to develop to its peak effectiveness. “Most patients come on the recommendation of another patient or friend. We expect to hit our target of full capacity of patients within about a year. That is about 250 patients a day,” says Eileen. These numbers demonstrate the challenges in


creating a new clinic are being overcome, and King’s College Hospital has hopes of expanding the services that the clinic offers beyond the restrictions of the day surgery facility procedures. In the longer term there is potential to develop the facility into a full time hospital, as well as to replicate the clinic across the rest of the UAE.


Further information www.kchclinics.com


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King’s College Hospital Clinic Abu Dhabi


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