September-October 2016 Buying Business Travel


Airlines: flying high Current confidence is good news, but challenges lie ahead


For company travel & meetings buyers


Departing from Brussels... Travel experts analyse the impact of Brexit


Business Travel Awards 2017 Don’t miss your chance to win one of the industry's most prized trophies


#82


September/October 2016 Issue 82


Breaking


Getting to grips with maverick travellers


bad REGULARS


FEATURES 46


Business Travel Awards Your chance to shine!


50 Breaking bad


How to tackle maverick behaviour 54


Loud and clear... Using effective communications


60


Brexit and beyond Challenges for managed travel


66


Flying forecast Airline sector analysis


74 Size matters


The impact of hotel consolidation 80


Get creative Innovations and new approaches


87 UK rail report Comprehensive franchise update


93


Expense management What model is best for you?


101


Serviced apartments Sector update and analysis


108


Smart cities The future is hyperconnected...


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buyingbusinesstravel.com/newsletter CONTENTS


8 News Update 22 Tech Talk 24 Databank 29 Buyer’s Guide 30 Analysis 35 Interview 37 Travel buyer Q&A 38 According to Amon 40 Westminster Watch 42 Ask the Experts 44 Mystery Buyer 112 Destination: Macau 116 MICE: health and wellbeing 121 Guest Column 122 Reviews 125 Yourspace 126 Movers & Shakers 126 GTMC & ACTE Columns 129 Legal 130 Diary of Events 130 ITM Update


60


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