RETAIL | Shopping Around
Mystery shopper Nuneaton
This month our mystery shopper checked out KBB retailers in Nuneaton where they found a mixed bag of standards. Some showrooms were tricky to fi nd, but clearly well worth seeking out
BKBD Bathrooms & Kitchens by Design Edward Street
Showroom: Service:
2 1
Total 3/10
This was one of the most unprepossessing
and hard-to-
fi nd showrooms (or to be more accurate, pair of showrooms) I’ve ever had to fi nd. Tucked away in a residential area
with a few corner shops scattered around, I drove around in several circles (thanks to the fact
that one
residential street was completely closed off!) before fi nding it. There is one kitchen showroom and opposite, across a yard and past a full skip, was the bathroom showroom. I tackled the kitchen showroom fi rst, after asking the assistant, who was ensconced in the bathroom showroom, if it was OK to look around. The kitchen section was very low-key and seemed a little lacking in
Beautiful Projects Corporation Street
Showroom: Service:
5 4
Total 9/10
This was another showroom that I found diffi cult to fi nd. But, I did the circuit again, found the right exit and parked in Halfords opposite.
I had the feeling this would be a hidden gem, and it was. Top marks to the sales assistant, who was charming and welcoming. They explained how the company worked, showed me some Virtual Worlds plans, and then let me look around in peace. There was a fab Schüller set in mustard, plus some emerald green cabinetry as well. Imaginative and inspiring, with excellent info leafl ets on display, including prices. Great choice of work surfaces with lots of sample chips and a good display using Technistone.
inspiration, but one super-glossy grey display with Whirlpool iXelium appliances and Crown cabinetry caught my eye. Across the yard, the bathroom showroom was better, but was unfi nished in places.
• Disappointing
Coventry Plumbing & Heating Supplies Weddington Terrace
Showroom: Service:
3 3
Total 6/10
I sailed past this bathroom showroom a couple of times, as my original plan for the day was to visit Kitchens World next door, which turned out to be closed because of the atrocious weather. However, CPHS turned out to be
quite a fi nd. There was a sales counter as
well as a very
The bathroom displays were excellent, some real-size rooms, with perfect tiling. They can take on all building works, and use the same team for installation.
• Great displays and lots of inspiration
acceptable showroom, with a helpful assistant. We talked through their offering, and after looking around, I decided that I would be happy to get them involved with a project. The Tavistock furniture, Grohe showers and tiling ideas looked great, with
lots of small-space concepts, and a lot of variety and ideas packed into a relatively small showroom.
The sales approach was not pushy at all, they were friendly and helpful with explanations of delivery times and schedules,
recommendations for local installers they work with on a day-to-day basis.
• Good for small projects
and gave me
WANT TO REACH CONSUMERS WHO ARE WORKING ON A KITCHEN, BEDROOM OR BATHROOM PROJECT? ADVERTISE IN
DIRECTORY 74 · April 2020
NEW LAUNCH!
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