Contents | NEWS CONTENTS
NEWS, COMMENT & OPINION 4 Coronavirus news
Exclusive comment and opinion from retailers and suppliers
16 kbbreview Retail & Design Awards 2020 winners See who won at this year’s awards...
18 People
The movers and shakers in the KBB industry
22 Paul Crow
The Ripples boss chooses his favourite stands at kbb 2020
24 Malcolm Scott Smart appliances are for everyone according to the KBSA corporate chair
27 Business advice How to deal with your business post-Brexit
30 Letters
Your views on some of the hottest topics in the industry
PRODUCTS & SUPPLIERS
34 kbb 2020 show review A review of the show by our trusted team of roving retail reporters
45 kbb 2020 trends
A snapshot of some of the trends that caught our eye at the show
49 In focus:
Multigenerational living 4G kitchen and bathroom design
60 Adam Thomas
A chat with one of the pioneers of multigenerational design
63 Johnny Grey
Why the industry should take multigenerational design seriously
RETAIL
66 Leicht KDC North London A look at its recently opened showroom on Finchley Road
70 Bathe and Beyond
How friendly service has helped make this bathroom business a success
74 Shopping Around Our mystery shopper travels to Nuneaton in Warwickshire
77 How’s Business
Talking to kitchen and bathroom retailers in Taunton
80 Showroom of the Month This destination showroom in Essex is a home away from home
April 2020 ·
Leicht KDC: A look at this retailer’s new showroom on Finchley Road pg 66
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3
Johnny Grey: Why the industry needs to embrace multigenerational design pg 63
Adam Thomas: A chat with the multigenerational design trailblazer pg 60
kbb show 2020: What was new and noteworthy at the show pg 34
I EDITOR’S COMMENT
STRONGER TOGETHER
think we can probably all agree that this has been a very surreal few weeks. If ever there was a time when we, as an industry, needed to come together as a community, it is now in these unprecedented and truly uncertain times. While there’s no doubt that the fallout of the coronavirus pandemic will have a serious effect on businesses across the sector, the one thing we do know for sure is that things will calm down and life will carry on as normal eventually. In the meantime, as our cover says, we urge everyone to stay strong, trust your experience, trust your instincts and trust each other. By the time this issue hits desks, the situation will almost
certainly have changed, but hopefully our coverage not only paints a picture of the impact the situation is having on everyone now, but will offer some clarity, reassurance and positivity in these testing times. We’ve talked to a range of suppliers and retailers about their experiences and the strategies they’re putting in place to cope in the short- and long- term. It is clearly a worrying time for us all, but what’s encouraging is that people are choosing to err on the positive side and look for opportunities.
Their
Life will carry on. In the meantime, stay strong, trust your experience, trust your instincts and trust each other
advice: use
this time to develop new ideas, practices and new strategies. In the true spirit of keeping calm and carrying on, elsewhere in the magazine it’s pretty much business as usual. You can read our review of the kbb Birmingham show on pages 34-46. Life has changed rapidly since then and it would be easy to forget just what a superb few days it was for the sector. Hopefully our coverage – packed with news, retailer comment and new innovation – is a reminder of a positive time and of what this industry can achieve when we all come together.
We’ve also looked at the growth in multigenerational living and what that means for our sector. Our special feature on pages 49-58 should give you some food for thought on handling these design projects. We’ve also talked in length about the subject with Adam Thomas
(pages 60-61). Not only is he a pioneer in accessible design, he was also the worthy winner of the Special Achievement Award at last month’s kbbreview Retail & Design Awards.
Another expert designer who has spent years exploring this area of design is Johnny Grey. In our interview with him, on pages 63-64, he explains the principles of multigenerational design and why the sector could provide the KBB industry with huge opportunities. That just leaves me enough room to wish you all the best as we work
through the current challenges. Let us know how you’re doing through this and, most importantly, what, if anything, we can do to help.
Rebecca Nottingham, editor
rebecca@kbbreview.com
kbbreview.com
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