standard NFC-enabled smartphones and tablets, and NFC readers that connected to computers via USB.
The cloud-based system further enabled CityPoint’s estate management team to customise the interface with their commercial property information, employee information, contractor details and other data to provide complete control and visibility into facility operations.
“The CityPoint solution required placement of unique identifiers at hundreds of points within the building and the surrounding grounds outside, in addition to equipping the staff and contractors,” said Richard Aufreiter, Director of Product Management, Identification Technologies with HID Global. “HID Global offers the industry’s broadest, most flexible line of NFC transponders to meet different environmental and security needs, which made it possible to fulfill the exceptional and diverse requirements at CityPoint.”
Several hundred HID Global NFC tags were deployed to identify assets, checkpoints and people throughout the facility.
• HID Epoxy Tag Keyfob transponders, designed to provide unique identities to keys, were ideal for CityPoint’s key management application.
• HID Inlays & Labels were used to designate numerous patrol checkpoints throughout the building. NFC Stickers custom-printed with a CityPoint illustration fit seamlessly with the building’s interior design standards, while clearly marking each point for guards to tap on their daily tours.
• To designate outdoor checkpoints, HID Poly Tag transponders were chosen for their ability to withstand exposure to seasonal elements.
• Familiar ISO Card badges enable contractors to check in and out easily at NFC terminals.
Key management: To use a physical key, a user can now just tap a tablet computer with the keyfob and enter an authorised identity. The user is then notified of when the key is due to be returned. When returned, the user taps the tablet again to check the key back in.
MyTAG.io generates a main dashboard screen showing all keys that are checked out, who has them, and when they are due back.
Security patrol: On patrol, security guards can now simply tap each checkpoint on his/her designated tour with their NFC-enabled smartphone.
MyTAG.io
www.tomorrowsfm.com
identifies each checkpoint by name, and automatically uploads timestamp information and updates databases in real time.
The
MyTAG.io system records a guard’s progress in real time, and can trigger an alert should too much time pass between checkpoints. If a guard encounters an incident, they can use their smartphone to generate a detailed report – including photo or video evidence if necessary – and immediately escalates activity as needed according to preset protocols.
Contractor management: Contractors are now issued pre- printed NFC ISO cards upon arrival at CityPoint. They tap a tablet computer to check in and confirm their identities. Another tap records the completion of their assignment, and the card is returned to facility management for re-use.
BENEFITS CityPoint has significantly reduced time previously spent
manually logging and tracking keys, not to mention time and resources spent replacing lost or stolen keys. Not only can the team account for each key in real time, they now have access to historical issuance and return activities to better understand which keys are in greatest demand and by whom.
The improved security patrols deliver greater peace of mind for tenants and staff, through more timely, accurate and detailed reporting. Even when an individual security guard is on patrol, the guard is constantly connected to facilities management, creating proven interactions at every checkpoint.
MyTAG.io can track the time lapse between checkpoints, and in the event that a guard does not reach a consecutive point in the prescribed amount of time, the system can trigger an appropriate alarm – from a reminder message to the guard, to an alert for facilities staff to investigate further. This provides added assurance to guards that they have constant communication with facility staff, even when walking tours alone.
RESULTS CityPoint reports that the NFC- and cloud-based solution
has reduced the time it takes for individual security patrols, due to the increased efficiency of digital tracking versus the previously cumbersome manual recording of checkpoints and incidents. Eliminating the paperwork also enables each guard to more effectively observe surroundings.
CityPoint has also recognised improvement in the management of their contract employee partners. More accurate, auditable time and attendance ensures CityPoint is paying only for services rendered, and contractors are ensured fair compensation for work completed. Reports detail site visits and activities, providing management insight and substantiation for contractor invoices.
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