HOTELS & HOSPITALITY TEN REASONS
WHY YOUR HOTEL NEEDS AN EXTERIOR SPRING CLEAN
Thomann-Hanry, the façade cleaning specialists explain why looks really are everything in the hotel business and why a fresh frontage is essential.
In a busy hotel environment – where style and appearance are crucial to the success of the business – it’s often surprisingly hard to justify time and budget on improving and maintaining the exterior. Many are worried about loss of revenue and disruption to trade while works are taking place, and concerned with security risks for guests. These are all common challenges when considering exterior maintenance in the hotel trade.
But first impressions count, so it’s important to find a solution that is not only time efficient but effective too. Thomann-Hanry’s ‘façade gommage’ uniquely cleans façades, without the use of scaffold, eliminating any disruption to business and taking away any associated security issues that scaffold can bring.
Using this patented system The Ritz was cleaned by Thomann-Hanry in just 16 days, with no effect on guest occupancy or trade throughout the restoration. As London weather and daily city pollution had slowly affected the appearance of the 3,600m² stone façade, and in order to maintain the high standards required by such an iconic hotel, an exterior clean was essential. But how and when?
Thomann-Hanry was able to undertake the clean with no scaffold, making the works effective, efficient and most critically with no disruption to guests.
The results were hugely successful. Stephen Boxall, Managing Director of The Ritz at the time said of the project, “We are delighted with the results. We were particularly conscious that the
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work did not cause any inconvenience or disturbance either to our hotel guests or to pedestrians and traffic in Piccadilly. The efficiency and speed with which Thomann-Hanry were able to complete the project has been quite astonishing.”
“THE RITZ WAS CLEANED BY THOMANN-HANRY IN JUST 16 DAYS,
WITH NO EFFECT ON
GUEST OCCUPANCY OR TRADE THROUGHOUT.”
Mark Styles, Managing Director of Thomann-Hanry, knows only too well the benefits of this system to hotels. “Our unique façade gommage system is perfect for hotels – when first impressions count, a dirty and uncared for façade casts doubts in guests minds before they’ve even stepped foot in your lobby. Our system is unrivalled and in most cases, projects can take only a matter of days in comparison to the lengthy process of scaffolding. Not only does this save time but the building can function as normal with no issues while work is taking place. Critical for the hotel trade”
So, why should hotels consider an exterior clean this Spring? Here are top ten tips:
1. First impressions count: Guests should be enjoying their experience from the moment they arrive on your doorstep
2. Premium room rate: If your hotel looks impressive from the outside, you can maximise your profit potential
3. Curb appeal: Reach out to potential guests who may otherwise simply walk by
4. Do your research: There are many systems available, but for the hospitality industry a scaffold-free system will minimise disruption to guests every time
5. Guest satisfaction: For complete customer satisfaction a clean exterior and tidy welcome is a must.
6. Customer confidence: Look smart and they’ll trust you with your whole service
7. Marketing: Look good on the outside and use great exterior photography to maximise your PR and marketing
8. Entice better staff: If you look like a smart place to work you’ll encourage the best staff to work for you; better service = better client satisfaction = more profit
9. Avoid loss of revenue to competitors: Don’t be invisible anymore, look good and draw in that wandering customer
10. Be proud: As owner or general manager, feel proud of your environment every time you walk in start another shift
Thomann-Hanry also offers an interior stone cleaning service with Specialist Stone Care, experts in cleaning and maintaining a wide range of interior stone. Clients include The Dorchester and The Wellesley as well as many other luxury establishments and hotels.
www.thomann-hanry.co.uk twitter.com/TomorrowsFM
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