FACILITIES SHOW PREVIEW
LESSONS FROM SAILING & FM
FM is a dynamic, fast moving service industry that can affect real change. That’s why it attracts individuals with drive, focus and a desire to seek out fresh
challenges and keep on improving. We caught up with one such individual; Tim Hancock, CEO, O&G, ahead of his appearance at the Facilities Show this year.
Tim has been working in facilities since 1991 and has experienced the evolution of FM whilst working at Serco, WS Atkins, Alfred McAlpine and
now O&G and along the way has secured around £1.5B worth of orders, often questioning traditional procurement attitudes along the way.
It is an approach and a success rate that reflects his other life: that of an Olympic and World class sailor and central figure in Britain’s Olympic sailing set up.
In fact, throughout his career Tim has always been someone in demand, on and off the water. The sailing world is full of people who are at the top of their field, in sailing or in the world of business (one of his close friends is Justin King former-CEO of Sainsbury’s and someone that he sailed with in the past). But there are few who achieve excellence in both arenas simultaneously; Tim breaks the mould.
When he is not planning the growth of a £50m business like O&G, he is chair of the Weymouth & Portland National Sailing Academy (WPNSA) where the British team is based as it works towards the Rio Olympics. In his spare time, he is a trustee of Hayling Island Sailing Club, but up to recently he was commodore overseeing a lottery funded rebuild of the club’s facilities.
So, time management and organisation are core skills, but so is leadership.
28 | TOMORROW’S FM
And at the heart of good leadership is decision making based on having a clear sense of what needs to be achieved.
“The key lessons I’ve taken from sailing and applied to my work in FM is having a clear mission or set of objectives. Sport, especially high level sport, is all about winning and winning at major events. For me, the big focus as an administrator, race officer or as a selector is the Olympics. As an athlete that means focussing on the four-year Olympic cycle and targeting a medal,” Tim explains .
“IN SAILING JUST AS IN FM, IT IS
USUALLY A TEAM EFFORT THAT IS THE MOST SUCCESSFUL.”
His argument is that in business generally people are a little muddled about their end goal. Clients in all sectors know they might have a problem, but they might not be sure how to solve it or the precise nature of the problem itself.
“In FM, you need to work hard with the customer to make sure they know exactly what they want. You need to challenge them and agree a clear objective and then work towards that goal – but dealing with the art
twitter.com/TomorrowsFM
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68