TriPliCiTy MAinTenAnCe MoDel Diamond Facilities Support
Diamond Facilities Support is a young, dynamic and innovative facilities management company offering hard and soft services nationwide.
Diamond Facilities Support formed in 2010 and has seen significant success and growth in the last six years. The twelve months to December 2016 saw the company turnover around £8.1million – equating to growth of 45% compared to the same period 2015 – and with around 120 members of staff. Commencing in a deep recession, the business has gone from strength to strength and competes with all of the major players within the UK market and is currently listed as the 43rd fastest growing FM business in the UK.
This exciting and successful era has been put down to innovation and service and a big part of this has been Diamond Facilities Support’s unique Triplicity Maintenance Model, which focuses on three key areas: a helpdesk and operational software, a tailored handyman regime with supporting reactive works, and continuous price benchmarking.
The company has a variety of national clients with multiple sites throughout the UK. Our core sectors are hotel and leisure, retail, commercial, care, education and disaster recovery.
We provide the following services: 24/7 FM helpdesk, web portal management system, reactive maintenance, planned maintenance, M&E Compliance, handyman regimes, project works, fire & security, cleaning, waste management and pest control.
www.diamond-fs.com
WinTer MAinTenAnCe GRITIT
GRITIT provides protection for clients against the financial and physical risks of adverse weather.
The company’s flagship NIMBUS technology monitors detailed weather files from an expert provider against live tracking vehicles and teams, and verifies service by cross referencing the report and location data from each driver’s PDA, to ensure they are on the correct site at the correct time. This ensures customer requirement is met, and generates an audit trail to prove that firms have carried out the necessary steps to protect staff and businesses from the negative impacts of winter weather.
The fully-automated management system has the flexibility to provide bespoke solutions on, for example, unmanned sites where a leak or burst pipes can pose an unexpected risk. As well as allowing businesses to continue running in the worst winter conditions, the technology means that FMs have a robust scientific and systematic winter risk management system in place, rather than one based on ad hoc decision, and evidence to back up claims that they have met their Duty of Care. This is particularly useful in terms of winter-related injuries, where it can provide vital evidence in a court of law for clients whose employees may have had an accident on site.
In November 2015, GRITIT produced the Good Practice Guide to Winter Maintenance with the BIFM to provide FM professionals with practical advice and guidance to support them in developing better working practices around winter maintenance.
www.gritit.com
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