TRAINING & EDUCATION
Donna added: “The compact and manoeuvrable FiveStar is ideal in delivering the features of a larger walk-behind machine in a much smaller package. Fast working and easy-to use, it’s a popular choice in homes offering 45-beds or more.
“The powerful, higher-capacity Polaris 500 makes corridor carpet cleaning simple and, fitted with the appropriate Prochem accessory, is next ready to tackle challenging hard floor tiled areas and bathrooms.
“A complementary solutions system devised for care home and healthcare use falls within most home cleaning schedules, comprising Prochem Neutra-Soft®, Citrus Gel, Stain Pro and Natural Carpet Deodoriser chemicals.
“We like how Prochem can tailor solutions to meet our needs. Sanitisers, neutralisers, stain removers, pre-spotters and detergents have been carefully matched to the requirements of hospitals and care homes.
Quantum’s Head of Cleaning & Catering, Donna Steeden, commented: “Most of our homes use a blend of Prochem products, ranging from deodorisers to walk-behind hot water extraction machines.
“We buy these either directly from Prochem itself or from appointed distributors, notably Nursing & Hygiene in West Sussex. The reason we stick with Prochem as a brand is that it offers a wide range of solutions specifically designed for the kind of spills and stains that we encounter in our day-to-day operations and provide first-rate service support.”
Tools of the Trade Quantum homes favour Prochem’s Fivestar extraction machine but also buy in the larger Polaris 500 extractor and its LW30 floor scrubber driers.
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“And they offer a range of odour control products in a handy guide to identifying and sourcing a solution to any stain or odour problem encountered in what after all can be very demanding environments.”
How Does Training
Play a Role? Quantum recognises the importance of training to a safe and effective home. So how does this translate in real terms to cleaning?
The Quantum team have embarked on a series of seminars at their headquarters that go ‘above and beyond’ the machine training homes get as part of their installation service.
A seminar is held for 15 heads of housekeeping from various Quantum homes, which tackles the use of products and machines, and a further event is planned for later this summer.
Prochem hold a series of cleaning training events at a dedicated training academy in Surrey all year round,
so they know how to reveal best practice and educate cleaners into effecting it.
Prochem plans to extend its dedicated in-house training to the care home sector during 2017.
“National cleanliness specifications provide a framework for providers of care
homes to demonstrate to the CQC how they
ensure their premises are clean and safe,
and meet the required standards.”
Prochem Sales Manager, Phil Jones said: “We recognise it’s not always possible to get healthcare cleaners out to day-long courses like ours so exporting our training and its related materials into the homes themselves is making good sense.
“Healthcare environments make very specific challenges to cleaning operatives and knowing what to use, how and when can only bring faster, more effective and safer practices to the sector.”
Phil Jones and his team are also taking the message about cleaning for care homes to other providers, including 14 homes operated by Signature.
He adds: “We are happy to arrange product awareness and training seminars for any other healthcare provider, be that a group or independent.”
www.prochem-uk.com
www.quantumcare.co.uk
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