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CREGULAR ONTENTS 24


CONTENTS 22


COVER STORY


CHANGE IS ON THE HORIZON


The Nilfisk Group has partnered with Carnegie Robotics, a leading provider of advanced robotic sensors, to develop the first generation of intelligent autonomous cleaning machines, under the pioneering Horizon Program.


REGULARS 30


UP IN THE CLOUDS TC regular Max Adam


continues his discussion on digital disruption in the cleaning industry, looking at how it will impact on the hospitality and facilities management sectors.


33 70


WINTER IS COMING, ‘WEATHER’ YOU’RE


READY OR NOT James Shaw, of Darwin Clayton, shares some tips on making sure you’re ready for any severe weather this winter.


10 QUESTIONS WITH... This month, Lorraine Thomas,


Managing Director of Metzger Search & Selection takes on the TC 10 Questions, revealing her passion for scuba diving and her ambitions of visiting Thailand.


FEATURES 34


FIRST OF ITS KIND Doncaster Council has


become the UK’s first local authority to gain ISSA’s CIMS Accreditation. We learn more about their decision to seek such accreditation.


EDITOR’S PICK 54


THE FUTURE OF WASHROOMS


We sat down with Anna Königson Koopmans, of Tork Manufacturer SCA, to talk about the Tork Easycube, SCA’s own innovation that aims to revolutionise washroom maintenance.


DAMAGE MANAGEMENT 50 36 NEWS 6


NEWSFLASH Your essential industry news,


including all the latest appointments, contracts and exciting company announcements. This month, read all about the new CSSA Awards, the re- launch of the Golden Service Awards, and the shock announcement of Vax Commercial’s closure.


www.tomorrowscleaning.com


WATER TIGHT SOLUTION


Floods are always a threat whenever there is poor weather, so Angus Dodds, Head of Restoration Services with ServiceMaster, stresses the importance of preparation.


40


BREATHE EASY Sarah Southworth, Managing


Director of Specialised Cleaning Services, tells us what to do if you find asbestos on your property, and explains more about SCS’s new asbestos removal operation.


52


THE SECRETS OF STONE FLOORCARE


We hear from Kevin Cooper of Specialist Stone Care, a subsidiary of Thomann-Hanry, who advises you on how best to maintain interior stone flooring, especially in areas of high footfall.


TECHNOLOGY


THE IOT: DRIVING THE CLEANING


REVOLUTION It’s becoming something of a ‘buzzword’ for the FM world, but Rob Abrahams, Senior Strategic Director at Office Depot, looks at the benefits that implementing an ‘Internet of Things’ strategy into your cleaning operations can bring.


58


JOIN THE REVOLUTION Rick Stoor, Managing Director


of Templa, explains why cleaning companies should not feel that integrated software systems are inappropriate for them.


Tomorrow’s Cleaning | 3


WORLD NEWS A glance at the cleaning


industry worldwide, and some of the more interesting stories from across the globe. This month, ISSA reveal plans for a new trade show in Australia.


FLOORCARE & MAINTENANCE


42 44


KEEP IT REGULAR Tom Campton, Director of


Beaver Floorcare, discusses how to look after your wood flooring, and shares the best maintenance methods.


MORE THAN MEETS THE EYE


Dr Peter Barratt, Technical Manager at Initial Washroom Hygiene, gives us five key benefits to having floor mats in place, as he believes they could provide an essential benefit in keeping workplaces clean, hygienic and safe.


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