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© Travel Weekly Group Ltd 2016 4830 4864 Group events manager Jenny Harman 4850 4849
Cruise lines leave us hanging on the phone
Isn’t it time cruise operators realised that us busy agents have better things to do than hang on the phone waiting for them to answer? I recently spent four hours trying to contact P&O about a booking (and no, P&O, it couldn’t be done online), and as I write this I have been on hold with Celebrity Cruises for 35 minutes. Come on, folks, how about supporting the trade? We are trying to support your businesses.
NICK HOLLANDS cruise consultant, GoCruise Travel Weekly would welcome responses from P&O and Celebrity Cruises
Good luck, Martin, with Swansea airport plan
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TALK BACK TO US: Email
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Travelweekly.co.uk.
25 August 2016
travelweekly.co.uk 15
Story: Morgan seeks regional flying for Swansea airport I hope you are successful in this venture, Martin. You are clearly a talented entrepreneur well capable of pulling this off!
DAVID EVANS
QUOTE OF THE
WEEK Government is abusing the legal process
We should not be supporting Jon Platt because of a vested interest in selling holidays but because the government is abusing the legal process. This case is not just about whether the industry should be entitled to charge more for holidays in the school holidays (of course it should; the laws of supply and demand apply). It is about the fundamental injustice of the government abusing its financial strength. If public scrutiny is needed, it is on the way the DfE and Isle of Wight council are tackling this issue.
DAVID TARSH
TWEETS THIS WEEK
Lizzie Adamson-Brown @Lizzie_TCTravel A massive congratulations to Team GB on a massive medal haul at the Olympics in Brazil!
dave4travel @spear_travels Thank you @Degsycom [Derek Jones] for your support with regards the Price Parity List. It was very much appreciated
Issy Wiggins @issywiggy If you love Spain you will love these sangria recipes. Great for hot days!
bit.ly/2bhe04N
“Companies like Airbnb and the municipal authorities move at different speeds. Airbnb moves fast and
governments don’t know how to proceed”
JOS VRANKEN, managing director, NBTC, Netherlands › UNWTO Seminar: Travel Weekly Business, page 70
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Deputy news editor Hollie-Rae Merrick 4874 Chief reporter Juliet Dennis
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TALK BACK WHAT YOU’RE SAYING THIS WEEK
LETTER OF THE
WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
Term ban would bankrupt travel firms
Story: Parent Jon Platt seeks funds for term-time holidays fight Thank you all for the kind comments [on
Travelweekly.co.uk]. The government is seeking to criminalise any day missed at school. If its appeal succeeds, it means that if a child is taken out of school – even for just half a day – without the permission of the headteacher, the parents will have committed a criminal offence. The impact on families in England and Wales will be shocking. Worst of all, this could bankrupt many holiday firms. I’d
like some of the big package holiday companies to come out and tell us what would happen to their businesses if NO English or Welsh families could travel outside the school holidays? I’m betting most would be ruined within months, as there simply isn’t the available capacity in the school holidays to take the additional demand of families who would no longer be able to travel in term time. JON PLATT (pictured)
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