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INSIDE THIS


WEEK Contents


NEWS Hot Stories


Anatolian Sky boss fights in vain to save operator; crunch time for lates market; ‘Don’t talk us into Brexit hole’; Carnival UK plea to agents; US sales defy $ rate


Round-up News


Special Report


Talk Back


News You Can Use


Mystery Shopper


6 Round-up 10


12 19


22 Comment 30 40 Destinations 42


Special Reports Travelmood trumpets US triumphs Face to Face: Frank Del Rio


Thomas Cook celebrates 175 years Talk Back EasyJet, Anatolian Sky, Mercury Holidays


NEWS YOU CAN USE Product Titan, Malta Tourism, Taber


12 14 16


19


Freedom and CPTA turn to niches; Brand USA launches Insight; Wendy Wu recruits


08 04 21


Operator Trafalgar, Insight, Travelmood 22 Cruise Clia Cruise360, Tui Discovery Aviation United, Gatwick, Norwegian


26 28


FRONTLINE Comment Jonathan Sloan: Brexit shock 30


Competitions Win cash to value of sale! 34 Mystery Shopper Hull trio set Vegas test 40


DESTINATIONS The US


Neighbourhoods: San Diego 42


National Parks: Nevada, Utah and Arizona 49 48 Hours: A weekend in Boston Shopping: Stateside spending sprees


55 63


Indian Ocean The Seychelles: Upsell with add-ons


COVER STAR Sophie Brown of Hays Travel, Middlesbrough page 36


BUSINESS NEWS


Round-up PTD, APC strikes, Abta 2016 78 Back page Abta’s four-point Brexit plan 80


68 WHAT


LUCY DID THISWEEK


Jul 7 1


2 3


Caught up with Caribbean suppliers Sandals, Resort Marketing, Kerzner and the Jamaica Tourist Board at the CTO Summer Party.


Enjoyed one of the best days ever at Miles Morgan Travel’s 10th birthday bash – tank- driving, clay pigeon-shooting and archery.


Took my kids on an organised fossil hunt at Beachy Head and found ammonites, sea sponges and an amazing shark’s tooth!


7 July 2016 travelweekly.co.uk 3


Lucy Huxley Editor-in-chief @Lucy_Huxley


A NOTE FROM THE EDITOR Sadness and silver linings


I


was at a travel event last Tuesday night when I heard about the terrorist attack on Istanbul airport and people


commented at once that it could be the nail in the coffin for any business reliant on Turkey. And so when I learned on Friday evening that Turkey specialist Anatolian Sky Holidays had ceased trading, I can’t pretend I was surprised. Instead, I just felt desperately sad, as I knew boss Akin


Koc would have fought to the bitter end to try to keep his beloved company afloat (page 4). It was such a huge part of his life that he likened the failure of the 26-year-old tour operation to losing a family member. And agents commenting on our story were just as upset. One described herself as ‘heartbroken’ that such an established and highly regarded specialist should fall victim to a decimated market which, until a few years ago, was one of the strongest for UK holidaymakers. Industry observers had similar fears that the market to the US would slump after the vote for Brexit, as the value of the pound fell against the dollar (page 6). How heartening it is to hear then, as we produce our annual US-themed special edition of Travel Weekly, that far from seeing a decline, US specialists are reporting a mini surge in bookings – and high-value ones too. They are attributing the rise to holidaymakers


craving both a perceived ‘safe’ destination and fixed-priced holidays while the economic situation in the UK is in limbo. As we officially enter the lates market this


week (page 5), maybe the saving grace has been the predictably awful British weather.


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