shops, restaurants and services, as well as two hotels, a 296-room, four-star Delta Hotel and the new Marriott In-Terminal Hotel with 318 rooms. The two terminals have eight children’s play areas in addition to a space-themed visitor attraction, Spaceport. “We had a great deal of interest from national


and international brands in the expanded terminal including from Metalsmiths Sterling, The Kitchen by Wolfgang Puck and Desigual,”


said Horne. Horne sees merchandising for international passengers


differently than for domestic travelers. “In the U.S. departures and international terminal, we have several sit-down restaurants in addition to quick service options,” she said. There is an emphasis on high-end retail with walk-through, duty-free stores and an assortment of souvenir type retail in the departure halls. The YYC operates 10 retail merchandising units and multiple kiosks and wall units.


convenience, portability and freshness —not to mention deliciousness—makes us an ideal fit


for airports,”


McCoy said. As part of FOCUS Brands portfolio, Auntie Anne’s has


the ability to leverage their other three concepts, Cinnabon and Carvel at many locations, including airports. The airport units are similar in size to the mall locations, but they offer an extended menu in airports including breakfast sandwiches with egg, cheese and bacon or sausage on an Auntie Anne’s pretzel bun.


Canada calls In Canada at Calgary Airport, Laura Horne, Manager, Commercial and Retail Development, sees that brands are recognizing the benefit of airport retail. In October 2016, YYC Calgary International Airport


opened the doors to its largest infrastructure project to date, the new International Terminal. The airport now boasts 185


72 Specialty Retail Report n Winter 2017 SpecialtyRetail.com


Experience is everything Westfield, known for being a retail experience company, has brought a similar mission and vision to the airport industry. Iris Messina, Vice President Airport Leasing, pointed out that travelers are customers, too, and their needs are evolving. “They want a stress-free experience that gives them options. They want good food. They want exciting retail brands. They want to be entertained,” Messina said, “Westfield helps its airport and airline partners provide a more holistic experience by transforming everything a traveler sees and touches in the terminal.” At Los Angeles International Airport (LAX) Westfield has


worked on a design that mixes dining and retail, catering to the traveler’s needs with a precise mix of grab-and-go food,


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