MEMBER NEWS
Country Club gets impressive upgrade
The China Fleet Country Club is undergoing a multi- million pound upgrade, including the completed contemporary look of both the Health Club and hotel reception areas. Managing Director Dean Bennett explained
that first impressions at the club are very important and it was felt that creating a welcoming and relaxed environment for members and guests was a much- needed asset. The new improvements bring the
Major spending is now being made on ‘We needed to
reception areas to a much higher standard and reflect the investments made to the rest of the club, including the recent refurbishment of the Brasserie, which was refurbished in partnership with St Austell Brewery, a project that has seen the introduction of an ice cream and waffle bar for children to enjoy and an excellent selection of beers and ales. The lounge bar and Upper Deck Bistro has also had a complete makeover. "We needed to do something to exceed customer
expectations," said Dean. He also explained that a strategic decision was taken more than four years ago to heavily invest in the facilities. This was after £1m had already been spent on
turning old badminton courts into conference rooms. Dean added: "Customer expectations are high, they
are constantly looking for new experiences and we have to try to exceed those expectations wherever possible." In early 2014, a £450,000 Aqua Spa was opened, with upgraded ladies and men’s wet changing rooms.
6 Chamber Profile January/February 2017
All areas, including accomodation, the reception area and the Brasserie are benefitting from an upgrade
do something to exceed customer expectations’
the accommodation, with £750,000 being invested in upgrading all 41 apartments. Fifteen apartments have already been completed, at a cost of £25,000 each. The plan is for all accommodation to have been upgraded by 2018. Cash has also been splashed ‘behind the scenes’ including £250,000 on a new irrigation system for the golf course, £150,000 on a new air conditioning system for the swimming pool and £60,000 on an energy efficient boiler. In 2017, £50,000 will be spent
on refurbishment of the pool.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40