INSTALL CONFIDENCE WITH YOUR CUSTOMERS THAT THEY ARE GETTING WHAT THEY PAY FOR BY USING THE CORRECT MACHINERY, HERE ARE TIPS REQUIRED TO ENSURE YOUR STANDARDS ARE UP TO SCRATCH.
WEIGHING RETAIL I
n the UK, it has been estimated that goods to the value of a billion pounds are traded at retail level by some form of measurement of the
quantity. However, do consumers stop to think why or how it is that they have confidence in their purchases? One way of increasing your retail business is by instilling the confidence in your customers that they are buying accurately weighed goods at your store and for this you will need high precision retail weighing solutions. Whether you use weighing scales at the serve-over counter, out back for pre-packing purposes, either as a fixed installation or for mobile use, there are Weights and Measures regulations which must be adhered to. There are a number of legal
requirements that food retailers need to be aware of when selling products by weight (whether at the request of customers or prepacked ready for sale), which include
weighing equipment construction and quantity price marking. For example, using a “government stamped” scale (as they are known), pricing and selling in metric quantities and marking prepacked goods with the weight of the product. Trading Standards enforce a complex set of regulations designed to ensure that the public and businesses can have confidence in their purchases and ensures fair competition. They do this by:
• Verifying that weighing and measuring equipment is initially
accurate
• Routinely visiting businesses and checking weighing and measuring equipment
• Checking products already in the shops
• Reacting to complaints of short measures
Inspectors of Weights and Measures
(or Trading Standards Officers) visit trade premises and carry out inspections and verification of weighing and measuring equipment. Examples include counter weighing machines and pre-packaged goods, breads etc. are tested to ensure correct weight or measure. All weighing and measuring equipment used for selling goods by quantity must be of an approved type; ask your local Trading Standards about this if you are unsure. It is important to regularly check the
level bubble on weighing equipment, if one is fitted. Scales can be inaccurate if they are not level. The user must check that the indicator is reading zero before the scale is used. Don’t let an inaccurate scale lead to a failed Trading Standards inspection or worst still a complaint. l
Bizerba UK Limited. Tel: 01908 682740. Fax: 01908 682777.
The Delicatessen Magazine 21
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