ECO NEWS
Community Pool Heats Up With Gullberg & Jansson
Milborne Port Community Swimming Pool lies in the grounds of Milborne Port Primary School, near the Somerset/Dorset boundary. Run and maintained by a team of volunteers, the school receives no funding for the pool, so all monies needed for it are raised through donations, fundraising events and the occasional grant. The pool is also hired out to the wider community during the summer months and out of school hours, which pays for the day-to- day running costs. Last year, the pool’s old heater gave up the ghost after an impressive 17 years’ of service and so the search was on for a long lasting, quality replacement.
The Milborne team first heard about Gullberg & Jansson at the
SPATEX 2015 trade show. They spoke to many companies at the show, but were impressed by the Gullberg & Jansson stand and liked the look and sound of their competitively priced heat pumps. However, they were nervous about choosing a product which they hadn’t heard of before. There was little doubt that a Skandinavian product would be well-made, but the team needed to hear it from existing customers. The company were more than happy to put them in touch with some of their customers, who provided testimonials about their experiences and answered any questions and concerns. With any possible concerns now addressed, Gullberg & Jansson visited the pool, discussed heating options and even talked about a possible pool enclosure.
Fortunately the pool didn’t have
to wait too long for its new V40 heat pump and stand to arrive and the school took delivery of it without any problems. Having been assured
that the installation wasn’t difficult, to save costs, a local electrician and local plumbers, who were keen to help out, installed the heat pump with the help of easy-to-follow instructions. Once installed, the V40’s sleek look, compactness and operating noise impressed. It took around five days to get the 72m3
of water up to the required
28°C, but despite the chilly early summer nights, once up to temperature the new heat pump coped well with keeping the pool at the desired temperature, ensuring plenty of use throughout the season. Milborne Port Community Swimming Pool is now in the process of getting planning permission for a new enclosure. Once gained, thanks to all the help, advice and service they have received, they plan to place the order with Gullberg & Jansson. With a new enclosure and heat pump, they hope to extend the swimming season by at least a month either side of their current season.
Gullberg & Jansson +46 42 311 15 00
www.gullbergjansson.se
Dedicated Mobile Heatstar Engineers Provide After Sales Service Nationwide
It is ironic that a product with the proven quality and reliability of Heatstar also provides some of the best after sales support in the UK. The phrase “belt and braces” springs to mind but for Heatstar the quality of the after sales service is just as important as the quality of the product.
Heatstar believe that after sales support nationwide is so vital that it is something that can never be left to chance or, for that matter placed in the hands of any third party. The company, therefore employ
www.swimmingpoolnews.co.uk
their own team of dedicated engineers, completely knowledgeable about the products and equipped with vans stocked with all necessary equipment and components. To have complete control over the scheduling of every single after sales site appointment is a priceless commodity which Heatstar’s customers have come to appreciate.
It is also worth noting that when a Heatstar engineer visits a site, they are always aware that they are representing the trade installer. The company’s centralised service
management also permits a number of other services to be offered. Planned maintenance agreements are available on all Heatstar products. These service and
maintenance contracts are renewable annually and there is no obligation for the client to commit themselves to a contract prior to the initial manufacturer’s warranty expiring. The costs of the contracts vary depending on the model.
Even top quality and
reliable products like Heatstar benefit from planned, regular
maintenance. By providing maintenance contracts, the company can ensure that the equipment is properly maintained and serviced by fully qualified Heatstar engineers with an in-depth knowledge and experience of the products. This in turn offers complete peace of mind to the end user and demonstrates the after sales service and support offered by the installer in conjunction with Heatstar.
Heatstar 01983 521465
www.heatstar.com
SPN December 2015 25
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