NEWS
Golden Coast Expands Warehouse Team As Part Of Customer Service Mission
forum,
wetleisure.co, Golden Coast’s commitment to supporting trade customers soon becomes very clear. There, visitors will find extensive marketing advice, covering every angle, which is delivered in practical, easily understood language.
Golden Coast has greeted the arrival of Jonathan Marshall, the latest addition to its growing warehouse team, as another important step in its mission to deliver the best customer service possible. Managing Director Jamie Adams explained: “Quite simply, our success as the UK’s largest independent supplier of wet leisure products to the trade has been built on doing everything we can to make our customers successful. Over the last 36 years we have come up with many imaginative ways of helping to boost their businesses, but one very straightforward approach is to ensure we have the staff and warehouse capacity to manage large stocks and turn orders around quickly.”
Scanning the company’s website,
goldenc.co, and the site it set up as an industry
Other resources include free e-books and a range of short videos making technical issues simple. Golden Coast also sponsors and helps to conduct the annual Wet Leisure Industry Survey, gathering vital intelligence to help companies sharpen their strategies for the year ahead.
Jamie continued: “As well as providing a comprehensive range of pool, spa and sauna products to suit all preferences and budgets we offer a similarly wide and varied collection of add-ons and accessories – like those in our Essentials brochure – to generate continuing sales for wet leisure businesses. “When it comes to placing an order or seeking advice, customers find our staff always ready go the extra mile. Our new recruit Jonathan shares our team’s customer-focused approach and will fit into our team nicely.”
Golden Coast 01271 378100
www.goldenc.co
Fusion Lifestyle Saves Historic Baths With Newcastle Move
Fusion Lifestyle has announced it is to open its first operation in the North of England as it takes over the running of the historic Newcastle City Hall, Pools and Turkish Baths complex The Grade II listed complex, built in 1928 to serve the population of Newcastle upon Tyne, was shut in 2013
and a campaign group ‘Reopen Newcastle Turkish Baths and Pool’ established.
Fusion will now work to reopen the baths and to create a destination health and wellbeing centre in 2017 – following a £5m refurbishment of facilities.
This announcement comes together with the revelation that Fusion is also to restore the Grade II listed Art-Deco Broomhill Pool lido in Ipswich which has been shut since 2002. Peter Kay, Chief Executive of Fusion Lifestyle, said: “There has been a tendency over the past few decades to neglect or shut our historic leisure facilities.
“However over the past few years, particularly as many are threatened with closure, people are waking up to the fact that these valuable resources may be lost forever and are recognising that they are important community assets.
“At Fusion Lifestyle we have established ourselves as key players in breathing the life back into these assets and making them suitable for 21st century use.
“It is a pleasure to see these historic leisure facilities restored and being made use of by the communities that they were designed for.” Fusion now operates seven lidos, including Brockwell Lido in South London, Hillingdon Lido in Uxbridge, Hinksey Outdoor Pool in Oxford, Park Road Pools and Wycombe Rye Lido in High Wycombe. Fusion’s move into Newcastle will see it partner with Newcastle’s Theatre Royal Trust who will run the City Hall entertainment programme while Fusion manages leisure facilities and the overall building.
The Grade II listed site contains a concert hall, swimming pools and one of around a dozen Turkish Baths left in the country. Fusion’s plans for the Newcastle City Hall, Pool and Turkish Baths will see restoration and refurbishment of pool and Turkish bath facilities, with the addition of a gym, studios, spa and café to convert the site into a modern health and wellbeing facility for the city.
Certikin’s Website Gets A Make-Over!
As you would expect of the UK’s number one supplier and manufacturer, the newly launched Certikin website (
www.certikin.co.uk) is state-of-the-art in its fantastic real time ordering facility. Featuring the latest technology for improved navigation and easier access to the company’s extensive online content, the new website allows you to see instantly see if a product is in stock or not and secure it as you order.
12 December 2015 SPN
Certikin’s Marketing Manager Cath Saunders said: “We have reviewed and updated all our information so that you can be confident that everything you are
reading is as current as possible. Super user-friendly, we have made it as simple and instinctive as possible – you can even see which spares link to which product. You can do quotes for your customers, download heaps of technical information and save favourites for easy ordering.“
Certikin International 01993 778855
www.certikin.co.uk
www.swimmingpoolnews.co.uk
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