business focus 13 Behind every successful business
are quality facilities services Imagine walking into your boardroom with the CEO of your key customer, knowing this is the crucial last meeting to secure your multi-million-pound deal. Yesterday’s dirty cups litter the table. Half the light-bulbs aren’t working and the plant in the corner looks as if it has spent a month in a hot desert. The ‘working lunch’ looks very sad and dried up and the fantastic view of the river is obscured by grimy windows, writes Mairi Berryman, commercial director, Brayborne Facilities Services
You lose the contract. The CEO goes away thinking that if you can’t be bothered to look after your own offices, why would you bother to look after him and his business?
Quality and reliable facilities services play an important role in oiling the wheels of business, whether it is quality catering, reliable daily cleaning or general security or handyman roles. Just as first impressions matter to customers, all staff within the office expect and deserve a quality environment in which to work.
At Brayborne, we have worked in the contract cleaning business in the south east for nearly 30 years and have recently re-launched the business as a facilities services provider to formalise a broader range of services that we have been delivering to customers for many years. We believe that our reputation is grounded in the level of quality, reliability and care that we bring to the daily cleaning and servicing of hundreds of offices, schools and shopping centres across the south of England – we work with many large corporate
A new spotlight on tech entrepreneurs
The Thames Valley is well known for its roots in enterprise, space and medical technology. Now attention is being placed on its new generation of tech innovators
To coincide with the opening of GROW@Green Park, a new pop up Innovation Hub in Reading, The Business Magazine looks at how the region is supporting the tech entrepreneurs and start-ups leading a new wave of innovation.
From sportswear that boosts your performance to cars that run on software, the next wave of technology is introducing exciting new services and products that will change how we work, learn and go about our daily life. Digital technologies are creating new commerce opportunities across all industry sectors, and starting a technology business has never been easier or more enticing.
Supporting a new era of tech business
The dynamics of building a technology business today,
however, are very different to those of previous generations. The ability to scale a business at speed makes the pace of building a digital business incredibly fast. Bringing new technology thinking to traditional sectors requires new types of collaboration to be in place. And understanding how to exploit the changing nature of new technologies, such as cloud computing, big data, mobile and social media platforms, as well as ensuring legal, financial, operational and IP affairs are in place adds to the complexity. As a result, today’s tech entrepreneurs require a different kind of support network.
Launched this June, ConnectTVT (Connecting Thames Valley Tech) is a new regional initiative set up to address this and help a new generation of tech entrepreneurs prosper in the region.
THE BUSINESS MAGAZINE – THAMES VALLEY – OCTOBER 2014
“The Thames Valley provides a fertile environment for supporting and growing successful tech businesses,” said Louize Clarke, co-founder of ConnectTVT. “As the dynamics of the technology industry change we have an exciting opportunity to build on our strengths and also attract technologists and entrepreneurs from outside the region to locate here.”
One of the first goals of ConnectTVT is to make it easier for tech innovators to collaborate across what is one of the largest tech clusters in Europe. To do this, it is providing a central resource for sharing news and promoting events and co-working hubs. It has also established the region’s first pop-up hub to support tech start-ups and those developing new technology products.
“GROW@ Green Park, is our first pop-up hub in Reading, and will
www.businessmag.co.uk
provide tailored mentoring and workspace,” Clarke explained. “We’re inviting people to get in touch for a place on our autumn programme, which runs from September through November 2014. There are also lots of opportunities for the region’s technology and business communities to get involved.”
For further information on ConnectTVT or to apply for a place at the GROW@Green Park pop-up hub contact Louize Clarke, details below.
Details: Louize Clarke
louize@connecttvt.co.uk 07854-189407
www.connecttvt.co.uk
The Business Magazine will be providing news from the hub’s activities in its next two issues.
clients. Our strong ethos is also reflected in the trusted specialist partner companies with whom we work, so that we can deliver the same level of service across all of our facilities services offering.
When looking for a facilities services partner, senior management in a business need the reassurance that they are working with a company that has an established infrastructure,
empowered management and directly employed staff with outstanding conditions of employment. There also needs to be honesty and transparency in customer contracts, effective management systems, regular client feedback and one point of contact for all facilities services.
Making a positive impact on your clients is important and the comfort and well-being of your staff are paramount to the success of your business. We believe that every client should have the peace of mind that goes with a reliable and consistent service whether it is a regular daily clean or a range of facilities service in an office, school or shopping centre. We want everything to be perfect for everyone every day.
Details: Mairi Berryman 0118-9789428
mairi.berryman@
brayborne.co.uk www.brayborne.co.uk
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