CONTENTS 14
16
INDUSTRY CONNECTIONS 14 TOP STORY: U.S. Transportation Secretary Anthony Foxx 'Loves the Bus’
16 Iowa school district’s long-running partnership with city, regional transit authority
18 Alabama Superintendent of the Year reflects on murdered bus driver Charles Poland, Jr.
20 NASDPTS executive director Riley nears retirement, reflects on past
22 Creating a flexible evaluating strategy program
24 NEWS BRIEFS: NASDPTS’ support of three-point seat belts stirs industry, NTSB’s Hersman moves to National Safety Council, new Wyoming bus video law, Iowa allows detection systems, and more
PRODUCTS & UPCOMING EVENTS: 36 The latest offerings for the student transportation set and our monthly indus- try calendar
SPECIAL REPORT 42 Utilizing metrics to streamline the RFP process for new school bus purchases
42
ANALYSIS: 38 Pete Meslin Customer Service in the New Millennium
40 Richard Kelly, Esq. Documentation Key in Defense Against Discrimination, Retaliation Claims
DEPARTMENTS MAILBAG 8 Views and opinions from our readers
STN ONLINE 12 Highlights from our website
COLUMNS FIRST TAKE BY RYAN GRAY 10 The Five W’s and H
PUBLISHER’S CORNER BY TONY CORPIN 66 Lessons From Flight 370
MARKETPLACE 64 Classified Advertising
School Transportation News (ISSN# 1070-3586) Periodicals Postage Paid at Torrance CA and at additional mailing offices, is published monthly except for December, by William E. Paul Inc. Please address all correspondence to 5334 Torrance Blvd, Third Floor, Torrance, CA 90503. The base price of an annual subscription is $29.95 per year. Canadian and foreign add $10 for postage, remit U.S. funds only. POSTMASTER: Send address changes to School Transportation News PO BOX 789, Redondo Beach, CA 90277.
6 School Transportation News April 2014
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