Pulp Paper & Logistics
TRANSWIDE 13
to relieve congestion at the production site and reduce queues, and to improve communication with its transport partners. Fabrice Grangirard, sales director at Transport Mauffrey, in charge of transport for more than 10 years, explains: “We were won over by Transwide’s collaborative approach, offering modular SaaS solutions that can be quickly adopted by everyone involved, and in particular its slot scheduling portal, which is increasingly used by carriers because of how user friendly it is and the fact that it is free.” Operational in weeks, the
Transwide solution combines three modules: twCall-off for the electronic communication of transport orders; twSlot, designed to schedule slots with carriers online; and twTrace to track deliveries. Now as NSG’s logistics department, Cetrama’s employees and the 30 listed carriers enjoy the benefits of the Transwide solution every day. Says Franck Royer, who is
responsible for transport organisation at Norske Skog Golbey within Cetrama: “Centralising all the key information and automating all the administrative tasks via a direct link with SAP, the Transwide solution is incredibly easy to use, saves a great deal of time and offers optimum convenience when it comes to managing shipping orders and delivery receipts and optimising the comings and goings of more than 200 trucks. We can now communicate with carriers and generate statistics in just a few clicks.”
The positive results of outsourcing At the heart of the new outsourced organisation, entrusted to Cetrama, the Transwide solution now manages all arrivals and departures for the
30 carriers used by the paper mill site. As well as making these run more smoothly and improving security, it means that NSG can manage, coordinate and secure all road traffic on its site. In practical terms, the Transwide solution, fully linked up to SAP and the paper restocking tool, collects the information about deliveries, organises the traffic and opens up available time slots for carriers, 24 hours before deliveries come in or go out, depending on the type of products being loaded or unloaded. These include recycled paper in bulk, reels and now wood.
Carriers are kept informed in real time using twCall-off, by logging on to the web portal, and then use twSlot to schedule delivery slots. The process of arranging delivery slots and transferring the 200 transport orders placed every day is totally automated, so that Cetrama, now free from the need to carry out administrative tasks, can focus on its core business, which involves coordinating and monitoring the quality of the road transport service. “Zero paper when it comes
to managing transport orders for Europe’s leading newsprint company has become a reality for us,” explains Fabrice Grandgirard. In addition, carriers can inform Cetrama of delays, incidents or
problems with incoming and outgoing deliveries at any time thanks to the twTrace module. It also means that Cetrama and NSG can have a 360-deg overview of the transport process, easily measure the punctuality of loading and delivery processes, and quickly identify any issues using programmable alerts. Franck Royer explains: “As
well as establishing instant communication with carriers, twTrace gives us the opportunity to generate punctuality statistics and analysis tables in Excel quickly and easily, before invoices are approved.” Encouraged by the success of this initial rollout of Transwide solutions, and driven by NSG, Cetrama is planning to acquire a new module, twContract, in the next few months in order to further enhance the management of carrier contracts and price discounts and to optimise the transport plan. “As transport organisers, we
are the first beneficiaries of the Transwide solution, which means that we can manage the transport chain in real time and use performance indicators, which are crucial for efficient management, especially when it comes to working with a third party like Norske Skog Golbey,” says Fabrice Grandgirard.
A few months after Transwide’s
twTrace module was rolled out in October 2012, Jean-Yves Bourguignon summed up its progress. “We are incredibly happy with the way the Transwide solution has optimised our road transport,” he said. “The number of hours needed to plan and monitor transport has been slashed from 157 to 52 hours a week. “The results have included a 99 per cent satisfaction rate among our clients in terms of the punctuality of our deliveries. A vital solution for outsourcing operational management of our transport, Transwide means that we can manage, decongest and secure all of our incoming and outgoing deliveries so that we can respect all the deadlines demanded by our clients. “After carrying out a cost-
benefit analysis of our new organisation and the Transwide solutions, we know that we made the right decision when we decided to optimise our transport management, which represents our main supply chain expense.” More information from Wolters
Kluwer Transport Services, Transwide, Belgicastraat 17, 1930 Zaventem, Belgium. Tel: 32 (0)2 722 99 20. Email: info@transwide. com Web site:
www.transwide. com
November 2013
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