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Glasgow Business . 41 www.glasgowchamberofcommerce.com


2012 award winner focus


DELL: WORLD CLASS, LOCAL DELIVERY


G


lasgow Commonwealth Games 2014 will present a unique challenge to Glasgow Chamber member Dell.


Te company – which has its Scotish


headquarters in Dennistoun – close to where many of the Games events will take place, will provide the IT hardware required to support the event. It will present a very different range of


issues and challenges from anything that Dell deals with in its normal day-to-day business. However, new challenges are clearly


something that the company thrives on and prepares well for, which is why Dell was recognised by the judges and awarded the Glasgow Business Award for Excellence in Skills and Learning at the 2012 Awards. David Scot of GTG Training, who


presented Dell with the award, said: “Dell UK’s determination to build and enhance on the skills and talents of its staff in order to continue the successful growth of their business shone out during the judging process for the Glasgow Business Awards. “It was no surprise to me that they were


willing to take on the challenge of technology delivery for Glasgow’s Commonwealth Games 2014. I find it very exciting that a world-class company with a Scotish HQ so close to the Games themselves is taking such a leading role and contributing so strongly by developing its own people with such a clear future focus.” It was announced in July last year that Dell


had signed up as the seventh partner for the 2014 Games to ensure that the event receives world-class technology and support. Dell will provide more than 1,500 desktop


computers and 200 laptops, about 60 servers and storage systems across 40 competition and support venues. While the challenge will be new for Dell UK employees, the wider group has a successful track record in delivering leading-edge technology for a global sporting event. Dell was the official hardware provider for the Melbourne 2006 Commonwealth Games, a role that saw it supplying desktop and notebook computers, workstations, servers and storage technology.


Aongus Hegarty, the company’s


Dublin-based President for Europe, Middle East and Africa, emphasised the importance of the Games on a recent visit to Glasgow. Mr Hegarty said: “Te key element for us


here is not just on the sponsorship, it’s about the importance of the event and how technology is now key to major sporting events. For us, we want to work with the Commonwealth Games to provide the best technology solutions to make the Games a huge success.” As the months towards the Games count


down, Dell employees are already working on the technical solutions that they will provide in order for the Games to run smoothly. Mr Hegarty said: “We’re excited about the


fact we have such a significant presence of employees here in Scotland. We’re looking to have a lot of engagement between our employees and the event and that is already starting to happen. “Te Commonwealth Games is a


community group of many countries and we have a significant presence in many of these countries – Canada, South Africa, India and countries in Africa. “For us, it’s also very much a global event


for our country, but it will very much be focused around Scotland, and Glasgow and Edinburgh and our teams, our organisations and our customers in the UK.” Dell’s involvement with the community


in the west of Scotland does not stop there: the Games sponsorship is part of a wider programme of community engagement which sees the company supply 170 primary schools and 122 nurseries with IT. Tat is part of a drive by Dell to forge close


links with primary and secondary schools as well as universities and colleges in Glasgow and the West and further afield in Scotland. A key part of its involvement is encouraging


secondary school students to consider a career in technology as they choose what subjects to study, as well as providing opportunities for work experience. Key to the involvement with Scotland’s


higher education institutions is Dell’s desire to recruit talented youngsters to work with Dell in future. Mr Hegarty said: “We look for a broad set


of skills [in staff]. It is not just technology- based skills, it is marketing skills, sales skills and all the traditional functions you can think of – finance, HR and other support areas.” Te broader range of skills are needed as


Dell continues its transformation programme which is seeing its move from simply being a supplier of hardware and soſtware to seeking to provide broader ‘end-to-end’ technology solutions both to business customers and individual consumers.


Dell, winner of the Glasgow Business Award for Excellence in Skills and Learning 2012


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