COMPANY PROFILE
STORY AND PHOTOS BY SCOTT EMERINE
QAI
Quality Aviation Instruments Continues Growth and Expansion
In 2012, Quality Aviation Instruments (QAI) will celebrate its 15th
anniversary. For 15 years, QAI has steadily grown its business and increased its customer base. Currently the company is conducting busi- ness internationally in over 50 countries. Recent successes have includ- ed contracts with the United States Coast Guard, Navy and Army. QAI has realized continual growth by ensuring that, as its name states, quality resonates in every aspect of its business. QAI’s formula: hire experienced people, produce a quality product and focus on customer service.
Quality People Bob Sieber, president of QAI, obtained his initial experience in avi-
ation while serving in the United States Air Force as an instrument and avionics technician. After his service, Sieber was employed in the avia- tion industry where he started and managed an OEM repair facility specializing in helicopter instrumentation. He also served as an instruc- tor at Pittsburgh Institute of Aeronautics. Bob’s years of experience led him to realize that there was a significant need for a quality compo- nent repair and overhaul facility. In 1996 Bob and his wife, Lisa, crafted their plan for establishing
QAI. In 1997 Quality Aviation Instruments, Inc. was granted an FAA Class 1,2,3,4 Instrument rating. Soon afterward EASA certification was completed. In response to growing customer demand, QAI pursued and achieved Limited Avionics, Accessories and Specialized Services certifi- cation ratings. The company is also certified by the airline industry to provide repair service in support of air transport. “I knew there was a market for a repair station that focused
on producing quality products,” said Sieber. “I began to invest in the people and technology necessary to build a company that supplied superior products at competitive prices. During the past 15 years, that is exactly what we have demonstrated to our customers,” he added.
Quality Experience One key to QAI’s success has been the staff’s ability to recruit,
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