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First Air Focus ᕗᔅ ᑎᐊᒃᑯᓐᓂ ᑕᑯᒋᐊᕐᓂᖅ


featuring Simon Hiqiniq ᓴᐃᒪᓐ ᕼᐃᕿᓂᖅ


Our team is the reason First Air excels at being The Airline of the North and we are proud to recognize and thank those who show such dedication. One exceptional First Air employee is Simon Hiqiniq


Born in Yellowknife and raised in Gjoa Haven, Simon began his career as a Station


Agent with First Air in May 2007. After only one year of working on a casual basis, his easy going personality, eagerness to learn and desire to succeed secured him a permanent part time position.


As one of First Air’s youngest Customer Service Station Agents, Simon is responsible


for handling incoming and outgoing cargo as well as assisting all aspects of passenger travel. When required, Simon steps up to the Station Coordinator position, assuming the duties and responsibilities of a supervisory role in addition to the day-to-day station operations.


First Air Customer Service Station Agents are responsible for all aspects of


First Air operations in the communities we serve. Strong communication and problem solving skills when dealing with customers, and the ability to work well under pressure are key criteria for this dynamic role.


Simon’s ability to go above and beyond to demonstrate superior customer service is


appreciated by customers and his coworkers. While always greeting our customers with a smile, he is often seen around Gjoa Haven helping our customers load and transport their shipments and deliver them directly to our cargo facility. Simon’s organization skills and willingness to help out often takes him to assist at other stations, so don’t be surprised if you see him while visiting other Western Nunavut communities.


In addition to Simon’s dedication to the First Air Team, he is a devoted family man who enjoys spending quality time with his common law wife and three boys. Simon is an avid hockey player and loves to travel throughout the Kitikmeot region and Yellowknife to attend hockey tournaments.


We value training, personal development and encourage career advancement


within First Air. If you share our commitment to safety and service, we encourage you to join our team. To learn more about employment opportunities within First Air Customer Service or any other role, visit firstair.ca/employment.


ᐱᓕᕆᖃᑎᒌᓐᓂᕆᔭᕗᑦ ᐱᑦᔪᑎᒋᓪᓗᒍ ᕘᔅᑎᐅᒃᑯᑦ ᐊᔪᓐᖏᑎᐊᖃᑦᑕᖅᐳᑦ ᐅᑭᐅᖅᑕᖅᑐᒥ ᖃᖓᑕ- ᓲᓕᕆᔨᓪᓗᐊᑕᐅᓂᕐᒧᑦ ᐊᒻᒪᓗ ᐱᒃᑯᒍᓱᑉᐳᒍᑦ ᐃᓕᓴᖅᓯᔪᓐᓇᕋᑦᑕ ᐊᒻᒪᓗ ᖁᔭᒋᓪᓗᑎᒍᓗ ᑕᒪᑐᒧᖓ ᐱᓕᕆᖃᑕᐅᑦᑎᐊᖅᑐᓂᒃ. ᐃᓚᖓ ᐊᒃᓱᓪᓚᕆᐊᓗᒃ ᕘᔅᑎᐅᒃᑯᑦ ᐃᖅᑲᓇᐃᔭᖅᑎᑦᑎᐊᕙᒋᔭᖓ ᑖᓐᓇ ᓴᐃᒪᓐ ᕼᐃᕿᓂᖅ. ᐃᓅᓚᐅᖅᑐᖅ ᔨᐊᓗᓇᐃᒥ ᐊᒻᒪᓗ ᐱᕈᖅᓴᓪᓗᓂ ᐅᖅᓱᖅᑑᒥ, ᓴᐃᒪᓐ ᐃᖅᑲᓇᐃᔭᕆᐊᓯᓚᐅᖅᑐᖅ ᖃᖓᑦᑕᐅᑎᓕᕆᔨᐅᓪᓗᓂ ᕘᔅᑎᐅᒃᑯᓐᓄᑦ ᒪᐃ 2007-ᐸᒥ. ᐊᑕᐅᓯᖅ ᐊᕐᕌᒍ ᐊᓂᒍᖅᑎᓪᓗᒍ ᐃᖅᑲᓇᐃ- ᔭᖅᑎᑕᐃᓐᓇᐅᓗᓂ, ᑐᓐᖓᓇᕐᓂᖓ ᐃᓅᖃᑎᒋᔭᒃᓴᐅᑎᐊᕐᓂᖓ, ᐃᓕᒍᒪᑦᑎᐊᕐᓂᖓ ᐊᒻᒪᓗ ᑲᔪᓯᒍᒪᑦᑎᐊᕐᓂᖓ ᐃᖅᑲᓇᐃᔮᖅᑖᕈᓐᓇᐅᑎᒋᓚᐅᖅᑕᖓ ᐅᓪᓘᑉ ᐊᕐᕙᖓᓄᑦ ᐃᖅᑲᓇᐃᔭᐃᓐᓇᓂᐊᕐᓕᕐᓗᓂ. ᐃᓚᒋᔭᐅᓪᓗᓂ ᕘᔅᑎᐅᒃᑯᑦ ᐃᓅᓱᓐᓂᖅᓴᐅᓛᖑᓪᓗᓂ ᐱᔨᑦᑎᕋᑦᑎᓄᑦ ᖃᖓᑦᑕᐅᑎᓕᕆᔨᐅᔪᓄᑦ, ᓴᐃᒪᓐ


ᑲᒪᒋᔭᖃᑉᐳᖅ ᑎᑭᑉᐸᓪᓕᐊᔪᓂᒃ ᐊᐅᓚᐸᓪᓕᐊᔪᓂᓪᓗ ᐅᓯᔭᒃᓴᓂᒃ ᐊᒻᒪᓗᒃᑕᐅᖅ ᐃᑲᔪᖃᑦᑕᖅᑐᓂ ᐊᐅᓚᓂ- ᐊᖅᑐᓂᒃ. ᑕᐃᒪᐃᑦᑕᕆᐊᖃᕋᐃᒐᒥ, ᓴᐃᒪᓐ ᑐᑭᒧᐊᑦᑎᑦᑎᔨᐅᓕᑲᐃᓐᓇᖃᑦᑕᕐᒥᔪᖅ, ᐱᓕᕆᐊᖃᓕᖅᑐᓂ ᐊᖓᔪᖅᑳᖑᓂᕐᒥᒃ ᐱᖃᓯᐅᑎᓪᓗᒋᑦ ᖃᐅᑕᒫᑦ ᖃᖓᑕᓲᒃᑯᕕᒻᒥ ᐊᐅᓚᓂᕆᔭᐅᔪᓂᒃ. ᕘᔅᑎᐅᒃᑯᑦ ᐱᔨᑦᑎᕋᐃᓂᕐᒧᑦ ᖃᖓᑦᑕᐅᑎᓕᕆᔨᖏᑦ ᑲᒪᒋᔭᖃᒻᒪᑦ ᐃᓘᓇᓕᒫᖏᓐᓂᒃ ᕘᔅᑎᐅᒃᑯᑦ ᐊᐅᓚᓂᕆᔭᖏᓐᓂᒃ ᓄᓇᓕᓐᓂ ᐱᔨᑦᑎᖃᑦᑕᑕᑦᑎᓐᓂ. ᐅᖃᓪᓚᖃᑎᖃᕈᓐᓇᑎᐊᖅᑐᓂ ᐊᒻᒪᓗ ᐊᑲᐅᖏᓕᐅ- ᕈᑎᓂᒃ ᑲᒪᔪᓐᓇᑎᐊᖅᑐᓂ ᐱᓕᕆᐊᖃᕐᓗᓂ ᐱᔨᑦᑎᖅᑕᐅᔪᓂᒃ, ᐊᒻᒪᓗ ᐱᓕᕆᔪᓐᓇᖅᑐᓂ ᐊᒃᓱᕈᓐᓇᖅᑐᖅᑕ- ᖃᕋᓗᐊᖅᑎᓪᓗᒍ ᑕᒪᒃᑯᐊ ᐱᒻᒪᕆᐅᕗᑦ ᑖᒃᓱᒧᖓ ᐱᓕᕆᓂᐅᔪᒧᑦ. ᓴᐅᒪᐅᑉ ᐊᔪᓐᖏᓐᓂᕆᔭᖓ ᐅᖓᑖᓄᑦ ᐱᔨᑦᑎᕋᐃᑦᑎᐊᕈᓐᓇᓂᒃᑯᑦ ᐊᒃᓱᒻᒪᕆᐅᓗᒃ ᖁᔭᒋᔭᐅᕗᖅ ᐱᔨᑦᑎᖃᑦᑕᖅᑕᖏᓐᓄᑦ ᐊᒻᒪᓗ ᐃᖅᑲᓇᐃᔭᖃᑎᖏᓐᓄᑦ. ᖁᖓᐃᓐᓇᖃᑦᑕᖅᑐᓂ ᐃᑲᔪᕋᓱᓕᕋᐃᒐᒥ, ᑕᑯᔭᐅᒐᔪᒃᑐᖅ ᐅᖅᓱᖅᑑᒥ ᐃᑲᔪᕋᓱᐊᖅᑐᖅ ᐃᓄᓐᓂᒃ ᐅᓯᓕᐅᔾᔨᓇᓱᐊᖅᑎᓪᓗᒋᑦ ᐊᒻᒪᓗ ᑎᑭᑉᐸᓪᓕᐊᔪᓂᒃ ᐋᑎᕆᑎᓪᓗᒋᑦ ᐊᒻᒪᓗ ᐅᓯᖃᑦᑕᖅᑐᓂᒋᑦ ᑕᐃᑯᖓᓪᓚᑦᑖᖅ ᐅᓯᔭᒃᓴᓄᑦ ᐃᓂᐅᕙᑦᑐᒧᑦ. ᓴᐃᒪᐅᑉ ᐋᖅᑭᒃᓯ- ᒪᑦᑎᐊᕐᓂᕆᔭᖓ ᐊᒻᒪᓗ ᐃᑲᔪᕈᒪᓂᖓ ᐊᑐᖅᑐᓂᐅᒃ ᐃᑲᔪᓕᖃᑦᑕᕐᒥᔪᖅ ᐊᓯᖏᓐᓂᒃ ᖃᖓᑦᑕᐅᑎᓕ- ᕆᕕᐅᔪᓂᒃ, ᑕᐃᒪᐃᒻᒪᑦ ᖁᐊᖅᓵᖅᑕᐃᓖᑦ ᑕᑯᓐᓂᕈᕕᐅᒃ ᐊᓯᐊᓄᑦ ᐳᓛᕆᐊᖅᓯᒪᑎᓪᓗᑎᑦ ᐅᐊᖕᓕᓂᕐᒥ ᓄᓇᕗᑦ ᓄᓇᓕᖏᓐᓂ.


ᐊᒻᒪᓗᒃᑲᓐᓂᖅ ᓴᐃᒪᓐ ᐱᓕᕆᓇᓱᐊᑦᑎᐊᕐᓂᕆᔭᖓᓄᑦ ᕘᔅᑎᐅᒃᑯᓐᓄᑦ, ᐃᓚᒥᓂᑦᑕᐅᖅ ᐃᑉᐱᒋᔭᖃᑦᑎ-


ᐊᖅᑐᖅ ᖁᕕᐊᒋᔭᖃᑦᑐᓂᓗ ᐃᓚᖃᕆᐊᔅᓴᖅ ᐊᐃᑉᐸᕐᓂᒥᒃ ᐊᒻᒪᓗ ᐱᖓᓱᒃ ᐃᕐᓂᖏᓐᓂᒃ. ᓴᐃᒪᓐ ᕼᐋᑭᑦᑎᒻᒪᕆᐅᔪᖅ ᐊᒻᒪᓗ ᖁᕕᐊᒋᔭᖃᑦᑐᓂ ᐊᐅᓚᖃᑦᑕᕆᐊᔅᓴᖅ ᕿᑎᕐᒥᐅᓂ ᐊᒻᒪᓗ ᔨᐊᓗᓇᐃᒧᑦ ᕼᐋᑭᕆᐊᕐᓗᓂ.


ᐱᒻᒪᕆᒋᔭᖃᕋᑦᑕ ᐱᓕᒻᒪᔅᓴᕐᓂᕐᒥᒃ, ᐃᒻᒥᒧᑦ ᐱᕙᓪᓕᐊᓂᕐᒥᒃ ᐊᒻᒪᓗ ᐃᑲᔪᖅᑐᐃᓪᓗᑕ ᐃᖅᑲᓇᐃᔮᒃᑯᑦ ᓯᕗᒧᐊᑉᐸᓪᓕᐊᓂᕐᒥᒃ ᐃᓗᐊᓂ ᕘᔅᑎᐅᒃᑯᑦ. ᑕᐃᒪᓐᓇ ᐃᓱᒪᖃᕈᕕᑦᑕᐅᖅ ᐱᓕᕆᔪᒪᓂᕆᔭᑦᑎᓐᓄᑦ ᐊᑦᑕᓇ- ᐃᖅᓯᒪᑦᑎᐊᖅᑐᒥᒃ ᐊᒻᒪᓗ ᐱᔨᑦᑎᓂᕐᒥᒃ, ᑎᓕᐅᖅᐳᒍᑦ ᐃᓕᓐᓂᒃ ᐃᓚᒋᔭᐅᓕᖁᓪᓗᑎᑦ ᐱᓕᕆᔨᑦᑎᓐᓄᑦ. ᖃᐅᔨᒃᑲᓐᓂᕈᒪᒍᕕᑦ ᐃᖅᑲᓇᐃᔮᒃᓴᐃᑦ ᒥᒃᓵᓄᑦ ᐃᓗᐊᓂ ᕘᔅᑎᐅᒃᑯᑦ ᐅᕝᕙᓘᓐᓃᑦ ᐊᓯᖏᓐᓂᒃ ᐃᖅᑲᓇᐃᔮᓂᒃ, ᑕᑯᓂᐊᓚᐅᕐᕆᑦ ᐅᒦᖓ firstair.ca/employment


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