SPA SOFTWARE PART 2
Software with built-in booking functionality can get spas business 24/7
T
he ClarityLive spa booking system from Clarity has been designed to cover all the elements of spa man- agement and treatment bookings.
T e system automatically determines the
suitability of each room and therapist, based on the treatment required. It runs a cross- reference check to avoid double bookings and also allows spa managers to auto-sched- ule treatments and packages for individuals or groups and to book treatments that require more than one therapist. ClarityLive stores comprehensive cus-
tomer records within its CRM system and is equipped with the tools to produce man- agement reports to analyse and exploit that data for marketing purposes to maximise the spa’s potential business.
N
Clarity
USA, FRANCE, UK, NEW ZEALAND, DENMARK THE NETHERLANDS
The module enables the management of stock levels and provides management and accounting data and a range of reports. T e system’s POS is fully integrated with
the company’s golf, leisure and spa applica- tions and is designed with the requirements of pro-shops and spa outlets in mind. ClarityLive gives the option to set aside
orders while serving other customers. T e company’s 24/7 service desk is moni-
T e system also has an interface manager
which enables integration with property management, accounts, credit card author- isation and direct debit systems. ClarityLive supports sales and inventory
management, is compatible with remote stocktaking devices and can be used to print bar code labels. It also has bar code scanning.
tored by IT professionals who have golf, spa and resort experience, are multilingual and have the ability to relate to clients who have little or no knowledge of IT.
www.claritycommerce.com Tel: +44 1256 365 150
ymphea has a customisable confi guration so can work as a management solution for any type of spa, from hotel
and urban spas to hydrotherapy and tha- lasso and wellness centres. T e system can manage the whole sales
process from appointment scheduling, bill- ing and retailing to CRM and membership tracking. It can also generate SMS reminders and emails to support sales and marketing. Nymphea can optimise the scheduling and
allocation of resources based on staff , room and equipment availability in real-time. T e system off ers online reservations with secure payments and membership sales records, as well as individual customer accounts.
Nymphea FRANCE
ADN-informatique, the company behind
Nymphea, has been supplying soſt ware for thermal spas and thalassotherapy for 30 years and clients include Cinq Mondes Spas, Nuxe Spas, Deep Nature, The Bar- rière Group, Kempinski Geneva, T alazur Group, Royal Elyssa Monastir, the Réserve of Geneva and Spa Monastir Soſt ware users can choose from a range
It has an inventory system for stock control
and ordering, an access control feature and a reporting module that provides a global overview of activity within the business. Nymphea interfaces with hotel PMS,
accounts and access control systems to ena- ble interactivity between these tools.
72 Read Spa Business online
spabusiness.com / digital
of languages so they feel more comfortable with the soſt ware environment. ADN-infor- matique provides training as well as soſt ware maintenance and support.
www.adn-informatique.com Tel: +33 4 79 72 96 26
SPA BUSINESS 2 2011 ©Cybertrek 2011
PHOTO:
SHUTTERSTOCK.COM/©; YURI ARCURS
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