SPA SOFTWARE PART 2
Spa software suppliers are developing their products to meet the growing opportunities presented by mobile devices
SPECIALIST SOFTWARE S
LIZ TERRY » EDITOR » SPA BUSINESS
hortcuts booking soſt ware has been developed specifi cally for beauty and spa businesses. It supports multi-site operations and works
across a range of diff erent currencies. T e system’s main features are an appoint-
ment book, point of sale, stock control, marketing and management reporting. T e appointment book allows two-way
SMS confi rmations. T e reminder is sent to the client and when they reply the appoint- ment book is automatically updated to refl ect the status of the appointment. The system’s BookME online booking
comes with a free Facebook app that allows clients to book straight from a Facebook page. As soon as the appointment is booked customers get an email confi rming it. T e stock management section allows
salons and spas to manage and track retail sales, as well as analysing profitability, tracking orders and having access to deliv- ery details. T e system also gives real-time updates on the value of remaining stock. Stocktakes can be carried out for indi-
vidual products, suppliers and categories or sub-categories of products. Stock orders can
SPA BUSINESS 2 2011 ©Cybertrek 2011
be automatically generated with one click by print, fax, or email and the system can also print barcode labels for retailing. Shortcuts’ stock reports identify how
much profi t individual lines make. The system has centralised, real-time
remote reporting which enables managers to control their operation from any browser via the system’s ConnectMETM remote access. Remote connections don’t interrupt the operation of the system, meaning manag- ers can analyse fi nancial reports while the front desk is checking out clients. Prices can be updated for all sites simul-
taneously from any browser. Shortcuts has a 24/7 manned helpdesk, ensuring calls are always answered. Systems
Shortcuts USA, UK, AUSTRALIA
can be set up with remote access for mainte- nance and there are three levels of support, meaning the issue can be escalated to more specialist personnel if needed. A Shortcuts certifi ed educator installs the
system and completes a day’s training with the team which covers all the basics. T e client is then leſt for six to eight weeks to get used to the system before a second training day is held, covering more advanced features. Specifi c training sessions are available for
any aspect of the Shortcuts system and these can be booked at any time aſt er the initial training is completed. Shortcuts soſt ware is available in a number
of languages, including Australian, English and US English, French, Greek, Spanish, Portuguese and Japanese. ● Shortcuts has launched an online direc- tory of hair and beauty services in the UK called
mylocalsalon.co.uk which enables customers to search and book appointments in real-time.
www.mylocalsalon.co.uk
www.shortcuts.net Tel: +44 161 972 4900
Read Spa Business online
spabusiness.com / digital 71
The market for spa management software has gone global, with suppliers using Skype, VOIP and 24 hour helpdesks to support installations, meaning you have more choice than ever before
PHOTO:
SHUTTERSTOCK.COM/©YURI ARCURS
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