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hen did you decide the Casino industry was going to be your career, and what were your reasons?


It really was not a considered decision to enter the casino business. I was working as a waitress when a friend who was working for Mecca Sportsman at The Casanova Club mentioned they were looking for staff and suggested I apply. The world of casinos was totally unknown to me but had the aura of glamour and excitement.


Would you recommend the Casino industry as a career and if so, what are the qualities that you consider important for success in this industry? I would strongly recommend the casino industry for anyone who appreciates travel, excitement and desires to reach the top of their profession based on merit and hard work. Anyone entering the business now needs to have good maths skills, the ability to stay calm and perform under pressure and above all, they must have good “people skills”.


The Ritz Club has always had an enviable reputation for excellent food and customer service, how do you think this important status is maintained? Standards at The Ritz Club are rigorously enforced. We are known throughout the world for placing the highest standards of operating procedures and ensuring that those standards are consistently upheld. We only recruit the best and it shows. We continually train our staff and hone their skills to our very high standards. Management are then selected for their commitment and adherence to The Ritz Club ethos.


What would you say are some of the unique aspects about The Ritz Club that have made it such a distinguished establishment? The Ritz Club unfailingly operates to the highest possible standards and in doing so, it offers exclusivity and excellence to its members. With impeccable service, seductive style and smouldering intimacy, the award winning restaurant offers members a sophisticated environment in which to dine and relax. The brigade of international chefs under the watchful eye of Chef de Cuisine, Philippe


casino life magazine 19


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