Process
The service is on a one-to-one basis over a period of time to establish a programme of actions to improve the situation of the client.
The mentoring process includes the
identification of areas of concern/difficulty in business by client with assistance of enterprise officers. Meetings are then set up with a dedicated mentor who visits with the client.
The mentor listens to the client, reviews the situation and discusses the
most suitable options open to the client and the consequences of undertaking these actions.
The mentoring process in detail is as follows:
Client identifies requirement for mentoring and contacts Enterprise Officer; Enterprise Officer assists client to identify areas for mentoring; Mentor Co-ordinator completes Mentor authorisation form and forwards same to Mentor;
Mentor Co-ordinator and Mentor consults on background of referral; Mentor Co-ordinator prepares a mentoring schedule. The process consists of three to five meetings, each with a report back to the Mentor Co-ordinator. The third report includes conclusions and recommendations;
Each client signs a Mentor Contract, outlining the service, the confidential nature of the service and their right of redress should they be unhappy with the service.
The Mentor receives €150 per session with the client (normally three) and if a Business Plan is required receives an additional €150.
A hard copy file is set up for each client containing a copy of the Mentor reports received from the mentor and the Mentoring Contract.
Outcomes/Results
The Mentor Service has had 450 clients to date, ranging from Back to Work Enterprise clients to small holders, and small to medium sized business owners.
16 mentors in place with diverse skills and experience. Further Details Ballyhoura Development’s Role
Ballyhoura Development took joint responsibility for the project with the two other partner agencies, listed below. Key Local Partners
West Limerick Resources PAUL Partnership
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Ballyhoura Development Limited
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