Before delegates


arrived... and when they had!


mini mastercLasses Jane Venning, of Kerry London and Edward Brown of Home and Legacy gave a succinct presentation on, respectively, Professional Indemnity and Landlord and Tenant insurances. John Durrant, Hello Photo, gave a swift wake up call on photography standards.


James Toogood, CFP Software, had


some top advice for simply being the best. Clive Oliver of Peninsula Business


Services covered a host of employment banana skins and offered solutions. Tim Wakelin explained the need for


decent inventories, “If it isn’t on the inventory it doesn’t exist”.


An excellent and informative day underlining the sucess of NALS as an industry benchmark


of standards, becoming more widely sought as the kitemark which puts consumers interest first and foremost.” HugH Dunsmore-HarDy WinkWortH FrancHising LtD


The conference provided some useful networking and contacts with some excellent


providers and support contractors to our industry. Useful to have feedback on the government approach to lettings and standardisation, as well as


excellent speakers. I look forward to the next event.” su coLLeDge LuDLoW tHompson


An impressive array of leaders of the property industry in both the audience and speaking on the platform. This conference was open and honest


– a good advert for our industry.” neiL young ceo, tHe young group


46 OCTOBER 2010 PROPERTYdrum


making tHe event Happen Our sponsors helped to make the event a great success. Their support was not just financial; it underlined their appreciation of the aims of the conference, to bring leading letting and management agents together to review the opportunities in the industry and to inspire them to take The View From The Top. Our headline sponsor was VTUK, a


leading software supplier with a real focus on excellence. MD Peter Grant described how, by maximising use of their software, letting agents can ensure their obligations are met and save time and money. FCC Paragon sponsored the excellent


lunch and MD Bryn Cole spoke to delegates about the importance of good referencing to ensure, as far as is possible, their landlords’ security. ARPM sponsored the Champagne


cocktail networking session as delegates enjoyed and the View From The Top. ARPM’s Ben Shapland gave delegates a whistle stop tour of the many outsourced services provided by ARPM which can free up time for the letting agent to let more properties. The Digital Property Group (TGPG)


was the event’s Portal sponsor and also provided the very smart Conference bags. TDPG’s Head of Content Nigel Lewis reported on some of the latest data (with some interesting notes including that 75 per cent of property searches are made by women).


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