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p40-41 Q&A Sept18 14/9/09 17:59 Page 40
knowledge homeworking
ttglive.com
Q&A
Can you motivate yourself easily as a
homeworker?
I am disciplined and have a strict routine –
Home in on
you have to. I get up early with my daughter,
and once she has gone to school, I am in the
office. The hours are long, but you you have
to put them in when it’s your own business.
Tricia’s advice
How are you finding homeworking in
the current economic climate?
It has been a bit quieter, especially for long-
haul enquiries. But regular clients are still
asking for their bucket-and-spade getaway.
Hays Travel homeworker Tricia Fearns, a
recent TTG guest-editor, talks about sales
What products are selling well?
Turkey and Spain are doing well because
in the recession and how to find out about there are lots of cheap deals and no-frills
new products. Olivia Hemmings reports
flights serving them.
How do you keep customers coming
Why did you become a homeworker? going to work every day and the fact that back to you?
I used to work for an agency that was part of the work isn’t repetitive. I always have new I offer them first-class service and treat them
Hays but it didn’t work out. There was little clients, and with that comes new friends, if right. It’s the little things that make the
childcare and it involved a 50-mile round you treat them right. difference. I visit them at home, I offer com-
trip. Being a homeworker made more sense. plimentary insurance or I’ll book something
What are the challenges? direct to save them the hassle. If I know that
What are the benefits? Price-matching and websites undercutting they are celebrating a special occasion while
I love everything about travel. I still love us. That’s frustrating. they are away, I’ll organise a cake or a bottle
THE ALTERNATIVE
The alternative
ARCTIC NORWAY
to increasingly
What a spectacular planet we live on.
expensive bonds.
We have better
merchant acquirer
rates and a new
Need to know more about Norway?
solution for cashflow
Expert knowledge is now readily available at your fingertips.
headaches. Visit www.visitnorway.co.uk/trade and you’ll find
invaluable information on special offers, events,
workshops, photo libraries, press releases,
PROFESSIONAL HELP TO SET UP AND RUN
educational trips and much more.
YOUR INDEPENDENT TRAVEL BUSINESS
Go online now and connect to all
Contact Matt Skilton on 01483 545 783 that is new in Norway.
or email him at matt.skilton@traveltrust.co.uk
40 18.09.2009
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