p37 Know Cover Sept 18 15/9/09 16:37 Page 1
for you and your business
ttglive.com
Airlines reach for the skies.
The latest pricing, product and tech.
news from the top carriers, p60.
BUSINESS KNOWLEDGE. PRODUCT KNOWLEDGE.
Selling from home p38 Air: Noticeboard p51
Learn how to use incentives to encourage Win a champagne day in Paris, a place on a
business referrals and drive bookings fam to Kiev and a retro Air Berlin cabin bag;
plus, airline training and incentives updates
Jenny p44
Our columnist looks forward to putting on Air: Local knowledge p52
her glad rags for the TTG Travel Awards Your customers love flying from your local
airport but don’t always know the options.
Gallery p45 We ask regional airports what they’re doing
Agents celebrate at Caribtours’ brochure to boost awareness and help travel agents
launch party in Knightsbridge
Air: Seat-only update p58
Mystery Shopper in Broadstairs p48 Leading seat-only suppliers tell us what
Our mystery shopper goes in search of they’re doing to improve their service for
business-class flights to New York agents and boost sales
A day in the life p72
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