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Page 58


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February, 2016


From Asset-centric Management to Service-centric Relationships


pushed to create the most powerful, eye-catching smart device; of better quality than competitors, and at a lower price to the customer. In this competitive market, manufacturers must maximize output while mini- mizing the cost of operations. Automated test and assembly


A


systems now enable manufacturers to aim for 100 percent quality. They are able to design finer products, lower operational costs in a sustain- able way, and shorten time-to-mar- ket. Billions of products could not be shipped without automated and flex- ible manufacturing.


Automated test and assembly systems now enable manufacturers to aim for 100 percent quality.


Due to the growth of automa-


tion, the consumer electronics and electronics industries have become less labor-intensive. IHS has predict- ed that the industrial robot market in these industries will continue to grow, because of the increasing necessity to automate processes. A heavy investment round is shaking the industry globally, especially in China.


Pasi Roppanen, Director of Customer Service Solutions at JOT, with the company’s G test system.


For some time, the trend has


been to be proactive when providing services for production automation; both lines and stand-alone equip-


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tion partner that has expertise, and the capability, to manage their changing needs over the lifetime of their equipment. More importantly,


s technology has advanced, consumers have grown to expect more. Companies are


By Pasi Roppanan, Director of Customer Service Solutions, JOT Automation If the high level of automation is


enough to secure excellence in pro- duction, then why also pay for main- tenance? The answer is straightfor- ward: sacrificing maintenance spend - ing for a short-term gain in profit leads to poorer performance, quality and productivity in the long-term.


ment. Automation integrators and robotics providers aim to sell value- added business services instead of selling only manufactured products. The move from an asset-centric


management to a service-centric relationship model drives manufac- turers toward choosing an automa-


they seek automation integrators who are willing to actively look for new solutions and provide service tasks more cost-effectively on a glob- al scale.


Why Reinvent the Wheel? Why reinvent the wheel if you


can rely on the expertise of standard- ization organizations? Industry stan- dards such as PSK 6201 and SFS_EN 13306, which specify techni- cal and managerial areas of mainte- nance, are a good starting point for improving the lifecycle support of production automation. For example, JOT Automation


has built a dedicated lifecycle sup- port program based on these stan- dards. Developed for the company’s G test product family, including the JOT G3 Final Tester, this program has enabled all-encompassing, effec- tive customer support. The results have been promising. In this case, a regular health


check was defined as a starting point for the preventative care of the com- pany’s equipment. In many situa- tions, timely planned check-ups were enough to ensure nonstop functional- ity and avoid costly breakdowns and downtime. A careful inspection of the equipment’s environment in the pro- duction line and all technical inter- faces including cables, sensors, con-


Continued on page 60


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