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Travel Weekly Group editor-in-chief Lucy Huxley
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© Travel Weekly Group Ltd 2016 Managing director Stuart Parish
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Airlines won’t apologise for their fuel surcharges
GROUP
Comment: Airlines should be on the front foot in the fuel surcharge debate For years airlines have either lost money, broken even or made paltry profits (1% return on investment). They see this as the time to cash in. None are going to be embarrassed about the continuing fuel surcharge level – they are all just doing the same thing and ignoring it.
GLENN E PICKARD 4847
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Senior account manager Lisa Roberts 4870
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4830 4864 Group events manager Jenny Harman 4850 4849
I won payout for delay without using a solicitor
Story: Lightning case ‘could open compensation floodgates’ I’ve just won £500 for my nephew for a flight delay of eight hours at Palma in 2010 – and all done without a solicitor. It took 60 days, five emails and one phone call to the CEO’s office. So to anyone, I say try yourself before using a solicitor. STEVE KANE
Airtours brochures ‘in line with agents’ sales’
Letter: Give us some brochures, Airtours (January 14) We offer all our partners unlimited access to our online brochure store. We supply all with print copies too, but the number of these is in line with the sales that partner generates. Overall, our print brochure distribution has increased. As this is targeted, some agents get more copies than others. We would encourage any trade partner to contact us direct to discuss their individual needs.
AIRTOURS SPOKESMAN
TWEETS THIS WEEK
Emma Savage @TCEmmaSavage Right folks (well, men!) don’t want to scare you but Valentine’s is round the corner . . . want to whisk her away for the weekend? Tweet me!
Century Travel @Century_Travel Travel’s intangible souvenirs are the sights, sounds and smells of faraway places
conference kittie @conferencekitti According to @itv I’m on #benidorm tonight! The queen of tan is back! It’s either me or #madge!
QUOTE OF THE
WEEK
“This industry has a terrible habit of talking itself into doom-monger scenarios. Is there any real evidence
that no one is going to Greece or Turkey?”
RICHARD BOWDEN-BOYLE, Neilson › Cim Travel Group Question Time, back page
TALK BACK TO US... Email:
editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from
Travelweekly.co.uk.
28 January 2016
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Features and Supplements Features editor Joanna Booth
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Deputy news editor Hollie-Rae Merrick 4874 Chief reporter Juliet Dennis
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TALK BACK WHAT YOU’RE SAYING THIS WEEK
LETTER OF THE
WEEK
Story: Demand for new EU aviation strategy to be strengthened This European aviation strategy document is a confused fudge over the most vital issue. It talks about requesting new EU-level agreements with several countries and regions in the world ‘to improve market access’. Really? The Gulf region, which includes Dubai, Abu Dhabi and
Qatar, already has far too much market access for the size of its home market. It needs to be brought into equitable balance. That means the EU being prepared to walk away from talks and/or terminate air services agreements if necessary. To those who say ‘but these are friendly countries; this will damage other economic links’, I say don’t kid yourself that your so-called strategy is going to ‘enable European aviation to flourish globally.’ If we concede to those requests which are against our interests, the result will not be a ‘flourishing’ future for EU aviation but a gradual decline: an aviation version of Chinese steel-dumping. JIM M Travel Weekly would welcome a response from the Gulf carriers
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
EU must be tough to protect aviation
ISTOCK
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