INSIDE THIS
WEEK Contents
NEWS Hot Stories
Abta defends plan to end voting for chairmanship; Stephen Bath ‘sad’ brand to go; Wilby takes Royal job; Norwegian Escape ‘first’; Monarch backs Movember
Round-up
Tripashore, The Global Travel Group, Colletts, Magaluf, Westjet, easyJet
WIN! Special Report
A three-night stay in the underwater suite at Atlantis The Palm, Dubai page 42
Responsible Ambassador winner named Conference Report
Broadway Travel Services in Madeira Talk Back
Service fees; training; Abta elections
NEWS YOU CAN USE Product Rentals Combined, Thomson
12 14 17 08 04 19
Operator Family Adventure Co, Mosaic 20 Cruise Cunard, Norwegian, HAL Hotel Park Plaza art’otel, Sandals
24 28
FRONTLINE Special Report Thailand fam trip
A NOTE FROM THE EDITOR
Opportunities knock W
hile the recent decision by Virgin Holidays to stop selling through the trade was disappointing, I’ve been
struck this week by just how many new opportunities travel throws up for agents. In this week’s magazine alone, you can read about a
new operator of cruise shore excursions (page 8), and Norwegian Cruise Line’s innovative virtual ship launch (page 6) – a world first, no less. On the cover, we feature a great bunch of young agents who vied to become G Adventures’ Responsible Travel Ambassador, championing a growing sector of the travel market (page 12). But it’s not just operators getting in on the act;
destinations are also doing their bit to ensure travel agents have an ever-evolving and reliable range of products to sell. Magaluf says it’s enjoyed surprising success in reinventing itself as a family destination, while Thailand has reached out to the trade following the Bangkok terrorist attack in August. All this comes as the UK trade prepares to be wooed by
everything the planet has to offer tourists at next week’s World Travel Market in London (preview, pages 50-70). So while one door closes, others open, and the travel
industry shows, once again, how it has an incredible propensity to forge a prosperous future and reinvent itself. Talking of grasping opportunities, it was great to hear
how our Royal Caribbean Anthem of the Seas godmother contest winner, Emma Wilby, has become the line’s brand ambassador (page 5). With the backing of supporters such as those mentioned above, I’ve no doubt any agent with the vision and enthusiasm to spot an opportunity has a bright future.
34
Comment Giles Hawke: Brilliant brands 38 Readers’ Lives Ashleigh Ellis, Travel Rep. 46 Mystery Shopper Lowestoft, Suffolk
48 DESTINATIONS
COVER PHOTO From left: Imogen Goldenfield, Kerry Metcalf, Hannah Umlandt, Kerry Cook and Gordon Love
World Travel Market 2015 preview Your 21-page guide to next week’s show at the ExCeL centre in London: Seminars, conferences and events Exhibitors and stand numbers
BUSINESS NEWS Party Conferences Abta talks politics
WHAT
LUCY DID THISWEEK
50 61
Lucy Huxley Editor-in-chief @Lucy_Huxley
1 77 Survey Latest Holiday Confidence Index 78
Had a great night as a guest of Connie Georgiou and Julia Kemp from Avis at the ITT President’s Dinner (thanks, Dad!).
29Oct 2
Enjoyed an incredible afternoon tea with the Disney press team talking all things Walt Disney World. There’s so much I never knew.
3
Spent the night in the Sofitel Gatwick thanks to Holiday Extras, before flying to Monte Carlo for a Med cruise with Crystal Cruises.
29 October 2015
travelweekly.co.uk 3
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