WORKPLACE COLLABORATION W
CREATING A STRONG DEADLY UNDERCURRENT e have all experienced these situations:
TOXIC BEHAVIORS By Dr. Shari Frisinger
• A director who denies facts, defends their flawed decisions, belittles others and takes their frustrations out on anyone who disagrees with them
• A co-worker who needs constant attention and feedback, pulling you away from completing your own tasks
• A colleague who reacts to suggestions with sarcasm and ridicule, not directly addressing the person making the suggestions
• A supervisor who takes credit for successful project outcomes, even though they disregarded them when the ideas were in the initial stages and did nothing to support you and other team members during the project execution
These behaviors are toxic, plain and simple. They humiliate those on the receiving end. They chip away at morale, hamper honest conversations, shatter creativity and squelch true teamwork. Think back to how you felt when you were subjected to these tirades — embarrassed, self-conscious, annoyed, betrayed, disgraced, regretful, uncomfortable and disappointed. Pick your feeling. That feeling (or those feelings) will resurface nearly every time you encounter that person, possibly for years to come.
THE DEFINITION Toxic seems to be the new buzzword, much like transparency, seamless and other words that are tossed around because they are expected to convey higher
standards. In reality, the meaning of these words has strayed from their original intent. Toxic people lack the awareness of how their poisonous behaviors affect others. Toxic people become masters at rationalizing their own actions. More often than not, toxic leaders unknowingly counter their challenger with a ‘fight’ response, a very primal and instinctual survival reaction. Sad to say, they might not be aware of their deadly behaviors. Unfortunately, other people are aware of these actions and how they can degrade their mental mindsets and their physical conditions. Before we continue, let me clarify what toxic behavior is (whether demonstrated by a boss or a crewmember):
• defensive, arrogant and/or dismissive behaviors • the inability to tolerate changes or delays • lack concern for the well-being of others, acting in their own self-interest
The behaviors below might not be toxic by themselves;
however, they can be included in the category of toxic behaviors:
• Bullying: the act of intimidating. Bullies prey upon what they see as a ‘weakness’ in others, and in an effort to bolster themselves up, they feel a need to tear others down. Much like in grade school, the best reaction is no reaction at all.
• Narcissism. Toxicity and narcissism are closely related. Both focus solely on the person’s own needs and desires. Narcissistic people act solely for their own benefit; they exaggerate their achievements, are consumed by their status and authority, or have no qualms about using others for their own promotion.
Ther EXPERIENCE BEYOND
e’s Dedication, Resourcefulness & Honesty You Need Them All For A Reliable
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