JUST PLANE CULTURE HIGH LOW Problem Solvers without being abrasive Not likely to rise to high executive ranks LOW ARROGANCE Examples of arrogant employees and bosses abound. All
you have to do is Google “arrogant leaders” and you will get more than 16 million hits. Research has shown that arrogance is a useful predictor of performance where arrogance scores were negatively related to task performance rating (Johnson, et al, 2010). In other words, the more arrogant you are, the lower your performance. Not what you thought was it? Why do the arrogant rise so fast? Arrogance breeds arrogance. A just organization will not accept arrogant behaviors, but a culture that is run by arrogance will be more accepting of like behavior and less tolerant of others.
INTELLIGENCE AND ARROGANCE Another interesting article compared the two fundamental components of competency: intelligence and arrogance (Birchfi eld, 2013). The article is graphically depicted below. Is it just me or does it appear that high intelligence and high arrogance are traits of academics and serial killers? Typically high levels of arrogance are associated with low self-esteem, low general intelligence, poor job performance, and low organizational citizenship behaviors. The research suggests that arrogance is actually a defensive play to mask inadequacies (Johnson, et al, 2010; Bauer, 2008; Johnson and Saboe, 2011). Didn’t see that one coming, did you? The problem is that managers have power over work assignments, promotional opportunities and performance reviews. These place subordinates of arrogant managers in a precarious position.
What is one to do when confronted with an arrogant manager? You have two choices. If you say nothing, you are subjected to criticism and unrealistic demands as you give the appearance of a victim and an easy target. If you speak up, it will result in backlash and the arrogant manager’s behavior will likely become worse. Pick your battles wisely. There were times when I stayed silent but mostly I had trouble keeping my mouth shut. It doesn’t end pretty either way. I eventually left those companies.
The best advice is not to become an
arrogant manager — but if you don’t know you are arrogant and no one is going to tell you, then what? All I can say is that I will leave you with the following.
CHEROKEE WISDOM OF THE TWO WOLVES
One evening an old Cherokee told his grandson about a battle that goes on inside people. He said, “My son, the battle is between two wolves inside us all. “One is Evil. It is anger, envy, jealousy, sorrow, regret, greed, arrogance, self-pity, guilt,
04 2015 26 SEE US AT NBAA MMC 2015 | BOOTH 722
Great potential with great danger/successful but self-destructive
Extremely dangerous, not aware of the limits of their own abilities.
HIGH
DOMmagazine INTELLIGENCE
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