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or to the supplier concerned as soon as possible. If the actual cost of the loss or damage exceeds the amount paid where estimated, you must pay the difference once known. If the actual cost is less than the amount paid, the difference will be refunded. You will also be responsible for meeting any claims subsequently made against us by any third party in connection with any such damage or loss and all costs incurred by us (including our own full legal costs and those of any such third party) as a result of your actions. You should ensure you have appropriate travel insurance to protect you if this situation arises.

We expect all Guests to have consideration for other people. If in our reasonable opinion or in the reasonable opinion of any other person in authority, any Guest behaves in such a way as to cause or be likely to cause danger, upset or distress to any third party (such as other Guests) or damage to property, we are entitled, without prior notice, to terminate the holiday of the Guest(s) concerned. In this situation, the Guest(s) concerned will be required to leave the ship or, if applicable, other accommodation or service. We will have no further responsibility toward such Guest(s) including any return travel arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination. See also clause 24.


Some of the services which make up your holiday are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions. Some of these terms and conditions may limit or exclude the supplier‘s liability to you, often in accordance with applicable international conventions or regulations (see clause 10(5)). Copies of the relevant parts of these terms and conditions are available on request from ourselves or the supplier concerned.


If you have any special request, you must advise us at the time of booking. Although we will endeavour to meet (or pass any reasonable requests on to the relevant supplier where the special request does not relate to the cruise element of your holiday), we regret we cannot guarantee any request will be met. Failure to meet any special request will not be a breach of contract on our part. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability.

We regret we cannot accept any conditional bookings, i.e. any booking which is specified to be conditional on the fulfilment of a particular request. All such bookings will be treated and accepted as normal bookings subject to the above provision on special requests.

If any Guest has reduced mobility or any medical condition or disability which may affect your holiday, please tell us before you confirm your booking. We may require a doctor’s certificate or other documentation, information or waiver relating to such reduced mobility, condition or disability as we consider necessary. In any event, you must give us full details in writing (including details of any medical or mobility equipment such as a wheelchair which you will or may need to bring with you) at the time of booking and whenever any change in your mobility, condition or disability occurs. You must also promptly advise us if any reduced mobility, medical condition or disability which may affect your holiday develops after your booking has been confirmed. In the event that you require assistance with embarking or disembarking from the ship as a result of your reduced mobility or disability, please advise us at the time of booking if possible but in any event no later than 48 hours before the assistance is required. Please contact our Guest Services department with your request.

You acknowledge that medical care while on a cruise ship may be limited or delayed and that the ship may travel to destinations where medical care is unavailable. Certain international safety requirements, shipbuilding requirements and/or applicable regulations may cause difficulty for mobility-impaired persons or persons with severely impaired sight and/or hearing. Guests requiring the use of a wheelchair must provide their own as any wheelchairs available on the vessel are for emergency use only. For the convenience and comfort of such Guests, they are strongly encouraged to bring a collapsible wheelchair. Guests are advised that standard cabins are not designed to be barrier free and wheelchair accessible. You must be physically fit to undertake the holiday. You must be self sufficient and/or must travel with a companion able to provide any assistance needed during the holiday. Expectant mothers in or over their 24th week of pregnancy cannot travel on board the ship.

Guests may not be able to participate in certain activities or programmes either on board the ship or onshore at ports of call if to do so would create a risk of harm to themselves or any other person.

Infants sailing onboard a Norwegian vessel must be at least six months

of age at time of sailing. However, for voyages that have 3 or more consecutive days at sea, the infant must be at least 12 months old at time of sailing.

Any Guest under the age of 18 who is not travelling with their own parent or guardian (but is for example, accompanied by grandparents, other relatives or friends), must have a signed parental or guardian consent form (signed by both parents) which authorises travel and medical treatment in the event of an emergency. The original signed form (a copy is not acceptable) must be presented to an Norwegian Cruise Line representative at the pier during check-in, along with a copy of both parents’ driving licence or passport. Failure to do so may result in the Guest being refused boarding. In this case, no refund will be provided and no expenses, costs or other sums of any description will be paid


The information contained in our brochure is correct to the best of our knowledge at the time of the brochure going to print.

We may provide you with information (in our brochure, on our website and/or when you are on holiday) about shore excursions which are available for you to purchase on board ship. Subject to availability, you can generally book places on advertised shore excursions in advance or you may register for these on-line. Pre-ordered excursions will be charged to your on board account. The applicable details of all shore excursions (including departure times) are subject to change and excursions may on occasions be cancelled.

Shore excursions do not form part of your cruise only or cruise inclusive holiday arrangements. They are arranged and provided by operators who are wholly independent of us. Except where expressly stated (for example, this clause 15), these Booking Conditions do not apply to shore excursions. You will have a separate contract with us for any shore excursion(s) you book. Under this contract, we accept responsibility for selecting reputable operators to arrange and provide your excursion but will not be liable for the excursion itself or for the acts or omissions of the operator or any of its employees, agents, suppliers or sub-contractors or any other person(s) connected with the excursion (other than our own employees). In the event that we are found liable for the excursion on any basis, we are entitled to rely on all limitations and exclusions of liability contained or referred to in these Booking Conditions.

We cannot guarantee accuracy at all times of information given in relation to any shore excursions or about the port/area you are visiting generally or that any particular excursion will take place. Failure to operate/cancellation of any particular shore excursion(s) does not constitute a significant change to your holiday arrangements and does not entitle you to any compensation other than a refund of the cost of the excursion(s) concerned where you have paid. Similarly, any liability we are found to have in relation to any shore excursion is limited to the cost of the particular excursion concerned. Subject to these Booking Conditions, we do not limit or exclude our liability for death or personal injury arising from our negligence.


British citizens require a full British passport in order to take any of the holidays shown in this brochure. The information contained in this brochure is that applicable at the time of publication. Entry requirements for the USA for British citizens holding a British passport are shown below. Where a visa is required by British citizens holding a British passport for entry into any other country, the relevant information is shown on the page featuring the cruise in question. If you are not a British citizen or do not hold a British passport, you must check the passport and visa requirements applicable to your chosen holiday (including all countries to or through which you intend to travel) and ensure you comply with them. Information on entry requirements for the USA is available at For entry into other countries, please contact the embassy or consulate of the country(ies) concerned. All Guests, including British citizens, are advised to check entry requirements at the time of booking and in good time before departure as requirements may change.

A full British passport presently takes approximately 3 to 6 weeks to obtain or renew but can take longer. If you are 16 or over and haven‘t yet got a passport, you should apply for one at least 6 weeks before your holiday. The UK Passport Service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to do this.

In order to enter the USA, every person travelling (including children) must have a visa unless they qualify for the Visa Waiver Program (VWP). Most British holidaymakers will qualify for the VWP but please see the important note below. All visitors to the U.S. (including children) who are eligible for the VWP must apply for authorisation to travel to the U.S. in advance in accordance with the Electronic System for Travel Authorisation (ESTA). You must complete an online application for authorization to travel on the ESTA website (details

below) at least 72 hours before your flight or sailing to the U.S. departs but you are recommended to apply earlier. Providing the application is accepted, you will be provided with approval via the website. Approval is usually provided very quickly but can take up to 72 hours if data needs to be checked. You should make a note of the ESTA approval number when you receive it.

It is your responsibility to obtain ESTA approval or a U.S. visa if required. If you fail to obtain authorisation to travel through the ESTA website or a U.S. visa in advance of travel, you will not be allowed on your outbound flight or sailing to the U.S. Full cancellation charges will then apply.

The ESTA website can be found at

Important note: Not all British visitors to the USA will qualify for the Visa Waiver Program. You will need to apply for a visa if you have ever been arrested (even if you were not convicted of an offence) or have a criminal record of any description. Other exceptions also apply. If you are in any doubt as to whether you may require a visa, please contact the U.S. Embassy, Consular Information Unit, 24 Grosvenor Square, London W1A 1AE or visit the website before making your booking with us. Visa requirements may change. Further information on entry requirements for the USA are available at You must also check entry requirements at the time of booking and in good time before departure as requirements may change.

Current entry requirements for minors into Canada and the U.S.: Adults travelling with minors under the age of 18 into the U.S. who are not the minor’s parents or legal guardian must be in possession of a notarised parental/guardian consent letter that authorises the minor’s travel and medical treatment in cases of emergency. Minors under 21 not travelling with both parents into Canada must have in their possession a notarised letter, which includes the actual dates of travel and signatures of both parents, indicating the name of the person(s) with whom the minor is travelling, and granting them permission to escort the minor.

It is your responsibility to ensure you are aware of all recommended vaccinations and health precautions in good time before departure. Details are available from your GP surgery and from the National Travel Health Network and Centre Information on health abroad is also available on www.nhs/Livewell/Travelhealth. At the time of publication of this brochure, we are not aware of any compulsory health requirements or formalities applicable to British citizens taking any of the holidays featured in this brochure. For holidays in the EU/EEA you should obtain an EHIC (European Health Insurance Card) prior to departure from An EHIC is not a substitute for travel insurance. Vaccination and other health requirements/recommendations are subject to change at any time for any destination. Please therefore check with a doctor or clinic approximately but not less than six weeks prior to departure to ensure that you have met the necessary requirements and have the applicable information.

It is the party leader’s responsibility to ensure that all members of the party are in possession of all necessary travel and health documents before departure. All costs incurred in obtaining such documentation must be paid by you. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry correct documentation. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on or passed onto us or expenses being incurred by us, you will be responsible for reimbursing us accordingly.

The Foreign and Commonwealth Office may have issued information about your holiday destination which you are recommended to read before booking and departure.

Please visit for further details.


For security reasons, the United States, most European and many other countries now require airlines to provide information about their passengers before they fly. This may be referred to as Secure Flight Passenger Data (SFPD) or Advance Passenger Information (API). Where you make a flight inclusive booking with Norwegian, we need to collect this information on the airline’s behalf. Full name as it appears on your passport (including any middle name(s))

• Date of birth • Gender • Passport number and other details • Redress number where applicable (see below*)

Other information may also be required.

*A redress number is a number which passengers who have previously encountered misidentification when flying or attempting to fly in or to the United States can apply for in the U.S. so as to avoid future problems.



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